[vc_row][vc_column][vc_column_text] 6 Reasons You Should Outsource Your IT Support Helpdesk Having a professional IT Support infrastructure in place is essential for the modern business. The first point of contact for support is the IT helpdesk, yet for many...
[vc_row][vc_column][vc_column_text] Great Lakes: Allowing IT Support to Take a Vacation As your company's IT support lifeline, you are responsible for so much of the daily operations. And the last thing you want on your time off or vacation is phone calls from the...
[vc_row][vc_column][vc_column_text] Great Lakes Computer Preparedness Package Imagine this scenario: You're preparing for a meeting, and your PC starts acting up. You get a call from a coworker who notices your server is down. You immediately pick up the phone to call...
[vc_row][vc_column][vc_column_text] Remote Server Monitoring for less than $1/day - It is possible! Organizations, whether large, medium or small, need insight into the operations of their servers. However, unless they are a large company, many believe they cannot...
[vc_row][vc_column][vc_column_text] IT Support in Business is the vital support system that all else depends upon As small and medium sized companies and organizations become increasingly reliant on their IT networks for maintaining nearly all aspects of their...
We found this article by George Pettit that stresses the importance of having a robust IT Support System in place, and why it is imperative to have a backup plan in place when your IT Department is not available: The Importance of IT Support in Business By George...
[vc_row][vc_column][vc_column_text] Understanding remote hardware monitoring Given the ongoing global financial situation, and the fact that “cost saving” and “restructuring” have been phrases used around many boardroom tables, it should come as little surprise that...
Great Lakes Computer's new Computer Repair Video on 5 Steps to Resolve Printer Problems Did your printer get jammed again? What do the lights mean when I plug my ethernet cable into my printer? When is it appropriate to smash my printer with a sledgehammer? Get...
Make Sure your Backup Game Plan is Set! One of the things that make a disaster so catastrophic is the lack of notice before it occurs. If a server fails catastrophically and its data becomes unreadable, it is unlikely to send out a reminder before data is lost into...
[vc_row][vc_column][vc_column_text] Companies sticking with legacy systems are far from alone The common perception of business IT systems is that firms both large and small generally strive to be on the cutting edge of technology – adopting flat-screen panel...