Resource Center

The team at Great Lakes Computer Corporation are amazing. Their dedication and perseverance in troubleshooting and maintenance is above and beyond my expectations.

We are very satisfied. When we changed computer companies, GLC made the transition seamless for us. Our network never went down and the new systems were installed and working without any problems. GLC’s employees have been very helpful and the response times have been outstanding. We thoroughly enjoy working with GLC.

We have been very impressed with their support, responsiveness, knowledge, and expedient service not only with their field engineers but also with their help desk and support staff. We are pleased and confident in extending our highest recommendations for Great Lakes Computer.

GLC’s Total Care Support has eliminated the need of having to wait for an IT person to come to our office to correct any problems. I recently had a problem with installing a software package so I called GLC. They resolved the problem the same day. The response time is very timely and each of my users has the ability to complete and track their own support tickets.

We have been very impressed with their support, responsiveness, knowledge and expedient service not only with their field engineers, but also with their help desk and support staff. They provided services and support for both of our Cleveland and Eastlake facilities through their Managed Print Program.

Our company’s retail environment is very competitive and customer service is a MUST. We needed a quality IBM Point-of-Sale maintenance solution, but we also needed a vendor who was responsive, flexible and cost effective. Great Lakes Computer Corporation has been supporting our store environment for over eight years and I couldn’t be happier with our service. The quality and support we get from GLC is superb!!