IT Support Testimonials & Case Studies for Great Lakes Computer

Stories like this are why we love our work

Why do business with Great Lakes Computer?

Your business should be your primary focus, but how much of your time is diverted to dealing with computer and technology issues instead?  Decrease downtime and increase savings by handing over your technology management to Great Lakes Computer. Since 1981, we have provided businesses of all sizes in the greater Cleveland area with best-in-class service, skilled maintenance, repair, and management of servers, computers, printers, networks, and more.

These customers let us worry about their IT, so they don’t have to. We look forward to serving you as well!

ALL-PRO Freight
The team at Great Lakes Computer Corporation are amazing. Their dedication and perseverance in troubleshooting and maintenance is above and beyond my expectations.
John Gustav Petzold
Home Instead Senior Care
We are very satisfied. When we changed computer companies, GLC made the transition seamless for us. Our network never went down and the new systems were installed and working without any problems. GLC’s employees have been very helpful and the response times have been outstanding. We thoroughly enjoy working with GLC.
Scott Radcliff, CEO
We have been very impressed with their support, responsiveness, knowledge, and expedient service not only with their field engineers but also with their help desk and support staff. We are pleased and confident in extending our highest recommendations for Great Lakes Computer.
Rail Logistics Inc.
GLC’s Total Care Support has eliminated the need of having to wait for an IT person to come to our office to correct any problems. I recently had a problem with installing a software package so I called GLC. They resolved the problem the same day. The response time is very timely and each of my users has the ability to complete and track their own support tickets.
Tommy Novak, Vice President
IT Director Consolidated Precision Products Corporation
We have been very impressed with their support, responsiveness, knowledge and expedient service not only with their field engineers, but also with their help desk and support staff. They provided services and support for both of our Cleveland and Eastlake facilities through their Managed Print Program.
Tom Conklin
Discount Drug Mart
Our company’s retail environment is very competitive and customer service is a MUST. We needed a quality IBM Point-of-Sale maintenance solution, but we also needed a vendor who was responsive, flexible and cost effective. Great Lakes Computer Corporation has been supporting our store environment for over eight years and I couldn’t be happier with our service. The quality and support we get from GLC is superb!!
Mike Filbert