Managed IT Services

Whether you need a complete IT outsourcing solution or just need some help to support your existing IT staff, we have a solution to fit your needs and your budget!

Reduce the stress, challenges, and costs of meeting your computer technology needs yourself by outsourcing your IT function.  As a Cleveland-based Managed Service Provider (MSP), our team of highly qualified IT experts will provide the computer service support you need with a team of hard-working and experienced computer techs, leaving you to do what you do best: grow your business.

Our competitive prices let you control your IT budget, while providing unmatched expertise, attentive service, and guaranteed satisfaction. We can manage all of your IT needs, or just a few. You choose the services you want at the budget you set.  Say “good-bye” to unreliable and arrogant computer technicians that you can never get by phone, and then cause you to wait hours – even days – before they can actually come out to see you.

Access our Managed Services Overview

computer maintenance

Desktop and Laptop Computer Management

You want your staff to have what they need so they can do their jobs well. This is one of the top IT challenges that faces any business. Well-functioning desktop and laptop computers give you the means to smooth operations and support your business’ success.

We offer:

  • Proactive computer maintenance
  • Comprehensive antivirus and antimalware data protection
  • Responsive Computer Help Desk

Learn more about Desktop & Laptop Management

cloud computing

Cloud Services

Whether you are considering a small step to cloud services by moving your email server environment to Office 365, or ready to take a giant leap and rid your workers of PC’s to our Complete Cloud Solution powered by Avatara, Great Lakes Computer is ready to guide you and manage your transition.

Learn more about our Cloud Services

network management

Computer Network Management

Avoid problems before they arise by maintaining the critical components of your computer network – the heartbeat of your business. Preventative network support saves you time and money by optimizing your computer network’s performance and keeping risk to a minimum.  We’re there when you need us, with prompt response time and outstanding customer service.


Allworx VoIP Phone Solutions

Whether your employees are in a single location or at multiple sites, desk-bound or road-bound, taking inbound calls or making outbound calls, our new VoIP provider partner Allworx has a solution that fits.

Learn more about Allworx VoIP Phone Systems

server management

Server Management

Your computer network servers are the core of your IT system. You count on them to operate at 100 percent efficiency. With our proactive computer system monitoring, patching, and computer maintenance, we give you the peace of mind that your network servers are healthy and your computer data is secure.

Unsure if Managed Services are right for you?

Download our eBook
IT Outsourcing: The Secret Weapon of Successful SMBs

Cybercrime As A Service (CaaS): What Every Business Owner Needs to Know 

If you’re an entrepreneur, you know how cybercrime can impact your business. Read to learn more about Cybercrime-as-a-Service.  Cybercrime- ...

Enforcing Cybersecurity in the Age of Credential Phishing

The shift from office work to remote or hybrid models has evolved and frequented cyberattacks, phishing in particular. The pandemic necessitated opera ...

Establishing Effective Company Cybersecurity Policies

Are you looking to improve your cybersecurity protocols and policies? Read our latest blog post for best practices on establishing effective company c ...