[vc_row][vc_column][vc_column_text] Is it time to switch to VoIP? We get a number of clients asking us when is the right time to throwout their PBX and transition to VoIP. Whether they have grown as a company, or simply need the advanced features SIP brings, there...
IT Support
Law Practices – Making the Case for Servers and Managed IT Support
Dell Whitepaper "How a Server Can Deliver for Your Business" Provides Examples for Law Firms Dell recently produced the whitepaper "How a Server Can Deliver for Your Business", and there are a few areas to share with SMB's, and especially law firms. The...
6 Reasons to Outsource Your IT Support Help Desk
[vc_row][vc_column][vc_column_text] 6 Reasons You Should Outsource Your IT Support Helpdesk Having a professional IT Support infrastructure in place is essential for the modern business. The first point of contact for support is the IT helpdesk, yet for many...
Free Assessments for IT Support to First 15 Responders
[vc_row][vc_column][vc_column_text] Great Lakes: Allowing IT Support to Take a Vacation As your company's IT support lifeline, you are responsible for so much of the daily operations. And the last thing you want on your time off or vacation is phone calls from the...
Can You Ban Vacation for your IT Support
[vc_row][vc_column][vc_column_text] Great Lakes Computer Preparedness Package Imagine this scenario: You're preparing for a meeting, and your PC starts acting up. You get a call from a coworker who notices your server is down. You immediately pick up the phone to call...
Remote Monitoring is No Longer a Luxury
[vc_row][vc_column][vc_column_text] Remote Server Monitoring for less than $1/day - It is possible! Organizations, whether large, medium or small, need insight into the operations of their servers. However, unless they are a large company, many believe they cannot...
When IT Support Takes a Vacation
[vc_row][vc_column][vc_column_text] IT Support in Business is the vital support system that all else depends upon As small and medium sized companies and organizations become increasingly reliant on their IT networks for maintaining nearly all aspects of their...
The Importance of IT Support in Business
We found this article by George Pettit that stresses the importance of having a robust IT Support System in place, and why it is imperative to have a backup plan in place when your IT Department is not available: The Importance of IT Support in Business By George...
Remote Monitoring Will Save You Money
[vc_row][vc_column][vc_column_text] Understanding remote hardware monitoring Given the ongoing global financial situation, and the fact that “cost saving” and “restructuring” have been phrases used around many boardroom tables, it should come as little surprise that...
Computer Repair Video: “Can I smash my printer with a sledgehammer?”
Great Lakes Computer's new Computer Repair Video on 5 Steps to Resolve Printer Problems Did your printer get jammed again? What do the lights mean when I plug my ethernet cable into my printer? When is it appropriate to smash my printer with a sledgehammer? Get...