by Bob Martin | Oct 10, 2013 | IT Managed Services, IT Support
Is it time to switch to VoIP? We get a number of clients asking us when is the right time to throwout their PBX and transition to VoIP. Whether they have grown as a company, or simply need the advanced features SIP brings, there are many compelling reasons to...
by Bob Martin | Aug 29, 2013 | Computer Maintenance & Repair, IT Support, Server Repair & Maintenance
Dell Whitepaper “How a Server Can Deliver for Your Business” Provides Examples for Law Firms Dell recently produced the whitepaper “How a Server Can Deliver for Your Business”, and there are a few areas to share with SMB’s, and especially...
by Bob Martin | Aug 8, 2013 | Computer Maintenance & Repair, IT Support, Server Repair & Maintenance
6 Reasons You Should Outsource Your IT Support Helpdesk Having a professional IT Support infrastructure in place is essential for the modern business. The first point of contact for support is the IT helpdesk, yet for many businesses the cost of maintaining a...
by Bob Martin | May 21, 2013 | Computer Maintenance & Repair, IT Support, Server Repair & Maintenance
Great Lakes: Allowing IT Support to Take a Vacation As your company’s IT support lifeline, you are responsible for so much of the daily operations. And the last thing you want on your time off or vacation is phone calls from the office asking what to do about...
by Bob Martin | May 16, 2013 | Computer Maintenance & Repair, IT Support, Server Repair & Maintenance
Great Lakes Computer Preparedness Package Imagine this scenario: You’re preparing for a meeting, and your PC starts acting up. You get a call from a coworker who notices your server is down. You immediately pick up the phone to call your IT guy, only to remember...
by Bob Martin | May 2, 2013 | Computer Maintenance & Repair, IT Support, Server Repair & Maintenance
Remote Server Monitoring for less than $1/day – It is possible! Organizations, whether large, medium or small, need insight into the operations of their servers. However, unless they are a large company, many believe they cannot afford a robust, remote...
