by Bob Martin | Jul 1, 2014 | IT outsourcing, IT Support, Managed IT Services, Managed Services
When you hire managed IT services, not all companies are the same. There’s what they say they do – and then what they actually do. At Great Lakes Computer, we want you to get the very best service from your provider when you sign the contract. Before you actually do...
by Bob Martin | Jun 16, 2014 | Computer Maintenance & Repair, IT outsourcing, IT Support
If you’re a small business owner, you have to constantly evaluate whether to do it yourself or hire someone else. How do you know when you’ve crossed the threshold from being able to do it yourself to having to hire an outside vendor to do the work? When it comes to...
by Bob Martin | May 22, 2014 | IT Solutions, IT Support, SMB Best Practices
In today’s blog post, we welcome again our guest blogger, Brett Harney, to continue his discussion from his last guest post with us: A Buying Guide for Small Business: VoIP vs. Hosted VoIP. Brett is a principal at Corporate Technologies Group in Hudson, Ohio,...
by Bob Martin | May 20, 2014 | Computer Maintenance & Repair, IT Repair, IT Support
What do you do when you need a hardware repair made? Do you call a professional? Should you have a contract set up with an outsourced option so they can perform the service for you? Or should you just do it yourself? DIY works out okay in some situations. For more...
by Bob Martin | May 6, 2014 | IT Managed Services, IT outsourcing, IT Support, Managed IT Services
As with any vendor-provided service, some companies do a better job than others even though you might pay exactly the same price. You’ll have to talk with multiple managed network services providers before you find one that meets your needs at a price that works for...
by Bob Martin | Apr 8, 2014 | IT outsourcing, IT Support
If you’ve finally made the decision to outsource your IT support services, then you’re going to start evaluating a number of different companies. You’ll learn a lot during the process. But before you even start, you should at least have an idea of some of the best...
