IT Insights Trends
4 Plan Ahead Steps in Dealing with Plotter Repair
[vc_row][vc_column][vc_column_text] Large plotters are critical to businesses such as civil engineering, scientific companies, city building departments, design firms and more. Today’s laser plotters are robust and reliable machines that provide businesses with the...
Data Security: What to do About Heartbleed
[vc_row][vc_column][vc_column_text] First thing’s first: make sure you understand what Heartbleed is and is not. It is not a virus – your antivirus software is completely unable to do anything about it. It is no doubt one of the most serious and widespread problems...
“Basic Tech Tips” Blog Series: Remote Monitoring
[vc_row][vc_column][vc_column_text] Today in our Basic Tech Tips blog series, where we look at some of the terminology we use daily and get back to the basics, we examine Remote Monitoring. We found a great definition from Techopedia: "Remote monitoring and...
5 Features Your IT Support Service Must Have
If you’ve finally made the decision to outsource your IT support services, then you’re going to start evaluating a number of different companies. You’ll learn a lot during the process. But before you even start, you should at least have an idea of some of the best...
5 Preventative Printer Repair & Maintenance Tips
[vc_row][vc_column][vc_column_text] “An ounce of prevention is worth a pound of cure,” is a wise and true saying. But, it’s difficult to pull off in business because you have so much on your plate at any given time, that it’s hard to keep up with every last detail. ...
Steps to Take When You Have an IP Address but No Internet Connection
A common help desk call for any user is when their internet connection is not working. After the obvious is ruled out (DSL line is down?? Did you remember to pay the cable bill this month??), and you realize that you actually have an IP address but no internet, you...
A Buying Guide for Small Business: VoIP vs. Hosted VoIP
Today, we introduce fellow Northeast Ohio blogger Brett Harney, Principal at Corporate Technologies Group in Hudson, Ohio to share with us his buyer's guide for SMB's on Voice over IP technology: A Buying Guide for Small Business: VoIP vs. Hosted VoIP We came across a...
How to Minimize Computer and Network Maintenance Costs
You don’t have to be a technological genius to keep your maintenance costs down. That helps, but there are some simple things you can do to reduce the frequency your computer needs to be repaired: Use Antivirus: Antivirus isn’t foolproof, but it helps prevent many...
“Basic Tech Tips” Blog Series: Managed Print Services
[vc_row][vc_column][vc_column_text] This is our first installment in an ongoing series of blog articles where we take a step back and re-introduce some basic concepts in today's office technology. Today, we will be discussing Managed Print Services. What is Managed...
Are You Making These 2 Deadly IT Security Mistakes?
[vc_row][vc_column][vc_column_text] Technology takes much of the threat of viruses away. But, it can only go so far. For example, if you visit a website, an ad pops up, and you click the ad, you can still download a virus that wreaks havoc on your computer network. ...