IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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malwareEvery day new cybersecurity threats are being found. Most recently, there’s been an uptick in malware related to mobile banking. The trojan program clones your mobile banking login page and collects your login information when you enter it. And the newest variant includes a ransomware package that will then lock you out of your data as well. Here is more on the story from ComputerWorld.

One such trojan is called Faketoken and its primary functionality is to generate fake login screens for more than 2,000 financial applications in order to steal login credentials. The malicious app also displays phishing pages to steal credit card information, and it can read and send text messages.

Faketoken’s creators have added the ability to encrypt user files stored on the phone’s SD card sometime in July and have since released thousands of builds with this functionality, according to researchers from Kaspersky Lab.

“Once the relevant command is received, the Trojan compiles a list of files located on the device (external memory, memory card) corresponding to the given list of 89 extensions and encrypts them,” Kaspersky Lab researcher Roman Unuchek said Monday in a blog post. “The AES symmetric encryption algorithm is used, which leaves the user with a chance of decrypting files without paying a ransom.”

Faketoken masquerades as popular apps and games and, once installed, it nags the user into giving it the necessary permissions through repeated prompts. It has managed to infect more than 16,000 devices in 27 countries, many of them located in Russia, Ukraine, Germany, and Thailand.

How can you protect yourself from the constant onslaught of cybersecurity threats? Read these tips to prevent phishing attacks. Follow these network security practices in regards to your staff. Avoid these common practices that increase your exposure to data security breaches. And hire a trusted partner and security expert to ensure your network and data are monitored and protected. Great Lakes Computer offers server monitoring, cloud computing, and a variety of data security and antivirus packages to protect your data. Contact us today.

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