IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]Data SecurityMost of our readers are computer savvy. They know the basics of how their IT works and are mindful of cyber threats and data security risks. But, we all have that relative or friend who is a late adopter of computers, networks, smartphones and the internet. They may not really understand the risks they create to their own personal data when they log on. Here are the top 3 most common security risks, and how to avoid them. You might want to pass these along to those that could use a little guidance when it comes to protecting their valuable information.

1. They visit unsecured websites.

Surfing the web for recipes and holiday shoppping is certainly a revelation after a lifetime of oversized cookbooks and shlepping to the mall at the holidays. But, cyber criminals know there are less experienced users out there willing to click anything for a deal. When a visitor lands on an unsecured page, they open themselves up to the risk of malware and data theft (like passwords and credit card info). Google has taken action recently to alert people when they are heading to an unsecured site, but you can also be mindful here. Simply look in the URL, or web address, the bar at the top of your screen; If the address starts with “https” then you’re headed to a secure site where your data will be encrypted before sending. Avoid sites with just an “http.”

2. They open emails from unknown senders or download unknown attachments.

Email was one of the first windows of opportunity for hackers. Opening an email from an unknown sender isn’t likely to do harm on its own; factory-installed virus scanners protect us there. But, clicking links and opening attachments that you can’t tell what they are is a huge risk! With so many emails going in and out every day, 205 billion worldwide, people often don’t pay much attention to the warning signs. If the email is from a friend, but it’s sent to a certain group of their contacts alphabetically, it’s probably spam! Don’t click it! If it’s an unknown sender, always err on the side of caution and don’t click on links or open attachments. If you do, you’re likely to download a virus or spyware.

3. They like and share chain posts on Facebook

This one is a little trickier because it’s not as well known, and harder to anticipate. We’ve all seen the pictures of sick kids, cute puppies, aged veterans, and prayer requests that say “Share if you Agree!” or “Type Amen!”. They seem harmless, but a lot of them aren’t. The mildest requests to share statuses work to increase the social popularity of the page they’re posted from.  The most malicious ones may share a link to a virus that could compromise the user’s Facebook account or computer. Either way, most have been crafted to get spread in a viral manner – called Like Farming. After the originator of the post amasses a sufficient amount of likes, they can change the content of the page to malware and scam advertising or sell the information to cyber criminals.

In an interconnected world, threats to the our data security are rampant. We encourage you to help your friends, family and coworkers understand the risks they expose themselves to everyday. These casual users may bring their infected smartphones into your office someday and once they connect to your network, your valuable data is at risk too. If you want to learn more about keeping your network safe from data security threats, contact the experts at Great Lakes Computer today.

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