IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

Business data is vital to keep safe given increasing threats in the marketplace, such as identity theft and various forms of financial fraud. Fortunately, there are simple controls you can implement to mitigate risks to your business and clients’ confidential information. Here are some tips to help you establish strong data security.

Create Data Security Procedures

Designing and implementing data security procedures is critical for getting everyone in your organization on the same page, as it relates to data protection. Standard operating procedures and reference material are important to author and distribute. Once employees know how to secure data, and how the authentication process works, you will start to mitigate risk and build a culture focused on security.

Monitor Network Access

Controlling network access through segmentation, and monitoring access in and out your system, is important for maintaining security and data integrity. User access should be restricted to those areas or data sets required to perform routine duties. If you do not have an internal tracking methodology, you can outsource network monitoring to skilled third-party service providers.

Create Secure Passwords

Routinely changing passwords is an important step in protecting data and restricting access to sensitive information. If a password is easy to guess, it weakens your company’s system of internal control and makes vulnerable sensitive information. Creating well-designed and difficult to decipher passwords can make penetrating your systems difficult for hackers.

Outsource Your IT Help Desk

If you don’t have a dedicated IT team, or if you need technical expertise securing your computers and troubling-shooting technical issues, an outsourced IT help desk is beneficial. Being able to contact an IT professional to work through computer virus issues, or hardware malfunctions, can protect the integrity of your digital records.

Backup Data & Cloud Storage

Regular backup of your data is essential. Whether you have an on-site server, or you utilize a cloud service with offsite storage, your records must be protected. Data loss attributable to natural disasters, faulty hardware or corrupted files can create a myriad of risks for your business. Routine data backup to an offsite location is among the most effective methods to secure business data. Keeping your business data safe needs to be a priority, because it impacts the financial stability and long-term success of your company. It also protects your clients’ information and mitigates risks associated with identity theft. Follow these simple tips and enhance the effectiveness of internal control.

Great Lakes Computer Corporation can protect your business.

We offer a range of services designed to help our clients protect their businesses from data loss, from preventative maintenance to the latest in security services, at a price that SMBs can afford. Find out what we can do for you.

Learn More About Our Protection Services

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