IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

Printer repairSo your printer just broke down, and you’re tired of having it repaired. Or maybe it’s old, and you know it’s time for a new one.

You can buy a cheap one that just gets you by, or you can get the deluxe powerhouse version that prints 20-50 pages per minute. How do you know which one you really need?

Here are some tips for making that decision:

First Decision: Do You Need a Laser or Inkjet?
Laser printers print up to 50 pages per minute of black and white text. They work well for printing high-quality color pages as well. If you have at least a small office, you’ll want to consider purchasing a laser printer.

Inkjets are a more affordable way of printing and generally print around half the speed of laser printers. They’re great for very small offices that print 500 pages or less each week.

Do You Need an All-In-One or Single Function Printer?
If your whole office is just you and another person, and that’s all the bigger you want to get, an all-in-one printer will do the job. You’ll be able to print, scan, copy, and usually fax.
Single-function printers print only, and they’re generally much better at it than all-in-one printers. If you’re going to print at least a couple hundred pages per week, you should go with a single-function printer.

Should You Buy a Photo Printer?
If you’re going to print high-resolution images on a regular basis, you might want to consider purchasing one. If you only need to do this on an infrequent basis (once per month or less), you’re fine just going to the local drugstore.

Just know that if you purchase your own, they are pricey up-front and to maintain over the long haul. You’ll want to be an established business and have fairly consistent printing demands over the long haul if you’re going to buy one.

Do You Need a Business-Ready Printer?
If you run a very small business (2-4 employees or so), you’ll do just fine with an inexpensive all-in-one or single-function printer. However, if you plan on crossing that 500-page-per-week barrier, a business-ready printer makes more sense.

They vary widely based on what your business needs, and generally have all the features of all-in-one printers (print, scan, copy, and fax). However, they also have those essential business features like automatic duplexing (double-sided printing), and a feeder that lets you scan more than one page at a time. Their ink is generally designed to be fairly inexpensive, and they’re network-ready so everyone can print on them.

The inkjets are generally much cheaper, costing around $200 or so for a decent quality model. Laser printers can cost $1,000 or more.

Do You Need a New Printer?
If you’re experiencing printer problems and need an expensive printer repair, these are the considerations to keep in mind before purchasing your next one. You can go through the whole process yourself, or you can also let an outsourced IT solution do the work for you.  Great Lakes now sells both new and refurbished printers and toner. Fill out our form at the link below to get more info and be entered into a drawing for a $25 gift card.