IT Support For SMBs

SMBs

Affordable and Effective IT Solutions for SMBs

Great Lakes Computer has a long and successful history working small to medium-sized businesses. We understand that you need to accomplish your goals while keeping your costs reasonable. We also know you need solutions that allow you to compete with bigger companies, and we can help.

IT Support Work

Whether you are a small business owner managing without on-staff IT expertise, or a growing midsize company with limited IT resources, Great Lakes Computer helps you achieve your business goals through exceptional support and services.

Time and energy devoted to managing your IT environment prevents you from focusing on opportunities to advance your business. Valuable employees not “wired” to do IT support work, will undoubtedly experience strain which will impact their core responsibilities.
GLC will ensure productive and safe IT solutions are in place to support your business goals and objectives. More than an “extra pair of hands”, our associates are highly engaged, providing the insight and knowledge to help you navigate the complexities of technology and IT developments.
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We are very satisfied. When we changed computer companies, GLC made the transition seamless for us. Our network never went down and the new systems were installed and working without any problems. GLC’s employees have been very helpful and the response times have been outstanding. We thoroughly enjoy working with GLC.
– Scott Radcliff, CEO
HOME INSTEAD SENIOR CARE

Testimonial

Client Feedback & Reviews.

Testimonial

Client Feedback & Reviews.

In 2014, we made one of the best business decisions to improve the day-to-day operations of Gundlach Sheet Metal Works, Inc. – we called Bob Martin of Great Lakes Computer Corporation and learned of the many IT services that Great Lakes Computer could provide for our Company. We contracted with GLC as our IT partner and they have since provided our Company desktop IT support, servers, backup solutions and so much more. Everyone at Great Lakes Computer has been amazing to work with and it is so great to know that we have such a knowledgeable and competent IT support team on our side!
– Mary Speer
Office Manager, Gundlach Sheet Metal Works, Inc.

GLC’s Total Care Support has eliminated the need of having to wait for an IT person to come to our office to correct any problems. I recently had a problem with installing a software package so I called GLC. They resolved the problem the same day. The response time is very timely and each of my users has the ability to complete and track their own support tickets.

– TOMMY NOVAK, VICE PRESIDENT
RAIL LOGISTICS INC

What We Do

Our Extensive Network Security Services.

Organizations are now compelled to complete comprehensive cybersecurity strategies to safeguard their systems, networks, and data from the relentless onslaught of cyber threats, ensuring the protection of privacy.

Manage

Our Managed Services provide an efficient and affordable way to keep your hardware at peak function and your software up-to-date all while preventing costly downtime.

Secure

2018 brought a 350% increase in ransomware attacks and a 250% increase in  business email compromise (BEC) attacks.

Maintain

Our experts repair and maintain your IT equipment, new or old, with better service than your OEM. We help you get the maximum life from your IT.

Services

Our Extensive Network Security Services.

Our suite of IT support services help professional services organizations –including accountants, lawyers, financial advisors and insurance agencies address these challenges by removing the time drain associated with IT problems. Every minute you spend on IT support related issues robs you of of the time needed to move your business forward. We can help you manage, secure and maintain your technology assets.

Manage

Our Managed Services provide an efficient and affordable way to keep your hardware at peak function and your software up-to-date all while preventing costly downtime.

Learn More

Secure

2018 brought a 350% increase in ransomware attacks and a 250% increase in  business email compromise (BEC) attacks.

Learn More

Maintain

Our experts repair and maintain your IT equipment, new or old, with better service than your OEM. We help you get the maximum life from your IT.

Learn More

Empowering Small and Medium Businesses with Premier IT Support in Cleveland, Ohio.

In the dynamic world of business, small and medium-sized enterprises (SMBs) in Cleveland face unique challenges. Navigating the complexities of technology can be daunting, but with the right IT support, businesses can thrive in an increasingly digital landscape.

Why IT Support is Critical for SMBs

Technology is the backbone of modern businesses. From managing day-to-day operations to safeguarding sensitive data, the role of IT is pivotal. However, the diverse and often complex IT needs can overwhelm SMBs. This is where specialized IT support comes in, offering tailored solutions that align with your business goals.

Comprehensive IT Services Tailored for Your Business

Our IT support encompasses a broad spectrum of services designed to address every technological need:
  • 24/7 Monitoring and Support: We ensure your IT systems are always up and running, minimizing downtime and keeping your business operational around the clock.
  • Cybersecurity Solutions: With cyber threats on the rise, we provide robust security measures to protect your data and infrastructure from malicious attacks.
  • Cloud Services: Leverage the power of cloud computing for scalability, flexibility, and cost-effective IT solutions.
  • Strategic IT Consulting: Our experts work closely with you to develop and implement IT strategies that foster growth and efficiency.

Real Success Stories: Transforming Challenges into Opportunities

Our client testimonials and case studies highlight the transformative impact of our services. From enhancing operational efficiency to fortifying cybersecurity, we have empowered numerous SMBs to navigate their IT challenges successfully.

Staying Ahead with IT Insights

Through our regularly updated blog, we share valuable insights on IT trends, tips, and best practices. This knowledge hub is designed to keep you informed and prepared for the evolving digital world.

Engage with Us: Your IT Journey Begins Here

We invite you to explore the possibilities with our IT support services. Whether you’re looking to upgrade your IT infrastructure, enhance cybersecurity, or seek expert advice, we are here to guide you every step of the way. In a city like Cleveland, where innovation and business growth go hand in hand, partnering with a reliable IT support provider is not just an option—it’s a necessity. Let us be your trusted IT ally, empowering your business to reach new heights.