IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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Data Backup and Disaster Recovery Growing in Importance to Small Business Survival

Data SecurityI am continually getting phone calls and emails from colleagues and customers with stories of how they know an SMB whose website was targetted by cyber criminals.  The stories are scary for any Small Business owner, who rely on their computer systems to operate their company, and even a small breach can bring their business to a halt, and can ultimately be the difference between making rent or payroll that month!  And without a sound IT Support team to rely on, the damage can be painful to your bottom line.

Small business owners falsly believe they are safe from malicious attacks because, afterall, what information or damage would a cyber criminal want from a small mom-and-pop shop?  Another lie that SMB owners may fall for is that having a commercially available anti-virus software installed is enough.  Without a full data protection product, continually updated, and backups in place, SMB owners are the PERFECT target for cyber criminals.  I found this article at Manta.com to back up what I am hearing in the real world:

“Cyber criminals target small business websites because small companies traditionally rely on consumer anti-virus application or firewalls to secure networks and often lack the resources and technical knowledge to deploy effective network security technology and threat management protocols. For owners of websites that have been penetrated by malicious hackers, the cost of malware remediation comes with a painful price as well as lost business opportunities. Unexpected lawsuits, fines, negative publicity, and loss of valuable data can also tarnish business reputations and further disrupt the business operation. Nearly 41% of the companies surveyed by Ponemon Institute reported that security breaches have cost at least half a million dollars to address, when costs such as cash outlays, business disruption, revenue losses, internal labor, and overhead were taken into account. 59% revealed that information assets were the most serious consequence of a security breach, followed by disruption of business operation.” – Read the full article here.

Free eGuide: Windows Server Disaster Recovery

To minimize the impact of disasters on Microsoft Windows Server applications, proper planning, testing, and investments are required. This eGuide from Dell AppAssure Software provides information critical to any organization that seeks to avoid total disaster in the event of the unforeseen.

Learn more about the author Bob Martin

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