IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

Old technology, backup issues, millions of cables…. The list goes on and on of all the common IT problems businesses face. And often, owners don’t have time to deal with them. They just need the problem quickly fixed so work can continue. For small businesses who don’t have an IT department, what’s the solution? A managed IT services provider (MSP) is the easiest and most ideal solution. Here are a few reasons why hiring experts to keep your business’ technology running smoothly is a no brainer.

1.Network Security

To keep your business safe, it’s crucial to have policies and practices in place to prevent and monitor unauthorized users gaining access, as well as the misuse or modification of resources. In other words, Network Security. Small businesses often don’t have a strategy in place—there’s so much to do!—which makes them an obvious target for hackers and cyber-attacks. In fact, according to Verizon, 43% of breach victims in 2018 were small businesses.

By hiring an MSP, you can feel confident your bases are covered. MSPs begin by conducting an assessment of your current technology, identifying the holes and areas of risk. Then they will likely create a company security strategy for your employees to follow. They’ll generally help implement that strategy, and also monitor your network security remotely, alerting you to any breaches and resolve those they can.  

2. Technology Budgeting

It’s hard to keep up with all the updates and new technology that’s constantly being released. Small businesses need technology to serve their needs, but it can be very disruptive when hardware stops working, or software can no longer be updated. It’s therefore important to have a plan in place to regularly upgrade and update your technology and software.

That’s where having an MSP by your side is so helpful. Working within your budget, they can organize and guide you to the most current technology, helping you find cost-effective solutions that align with your business needs.

3. More Money

Who doesn’t want more money?! When technology stops working or has a defect, work slows, time is wasted, resulting in costing businesses money. An MSP will provide you with a help desk for employees to call with minor problems, but they’ll also swoop in to solve larger issues, so productivity remains high and work continues. The investment in an MSP outweighs the risks associated with trying to keep your IT online and working productively on your own.

Great Lakes Computer Corporation can protect your business.

We offer a range of services designed to help our clients protect their businesses at a price SMBs can afford. Find out what we can do for you.