IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]cybersecurityA new hack has been announced and it’s affecting over 2 million users. The infected application is called CCleaner and it’s one that even we have mentioned in the past because it’s free and works well to run file clean up to remove clutter from your hard drive. But, as with so many other breaches, when you’re dealing with free software, sometimes you get what you paid for.

From a Forbes article:

It has 2 billion downloads and claims to be getting 5 million extra a week, making the threat particularly severe, researchers at Cisco Talos warned. Comparing it to the NotPetya ransomware outbreak, which spread after a Ukrainian accounting app was infected, the researchers discovered the threat on September 13 after CCleaner 5.33 caused Talos systems to flag malicious activity.

Further investigation found the CCleaner download server was hosting the backdoored app as far back as September 11. Talos warned in a blog Monday that the affected version was released on August 15, but on September 12 an untainted version 5.34 was released. For weeks then, the malware was spreading inside supposedly-legitimate security software.

The malware would send encrypted information about the infected computer – the name of the computer, installed software and running processes – back to the hackers’ server. The hackers also used what’s known as a domain generation algorithm (DGA); whenever the crooks’ server went down, the DGA could create new domains to receive and send stolen data. Use of DGAs shows some sophistication on the part of the attackers.

The Chief Technology Officer at the parent company, Avast, says there is no reason to fear. They launched an automatic update to users that downloaded the infected version of the software in the last couple of weeks. This should also serve as a warning for users that have disabled automatic updates that you should take a moment to install your immediately. 

They also believe that they stopped the attack before any significant data was stolen, believing that the hackers intended a second phaase of attack that was thwarted by quick detection and remediation.

If you’re uncertain about how effective your current cybersecurity solution is, contact us. We offer a range of antivirus and monitoring services, as well as backup and recovery (which may be the best solution to cybercrime there is).

Learn About Our  Backup & Recovery Platform[/vc_column_text][/vc_column][/vc_row]