IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]

SMB cybersecurityWe’re seeing increasing reports of data breaches on businesses of all size. Big businesses can afford to hire their own IT security professionals and dedicate resources to prevention, detection, and remediation. But, according to the National Small Business Association, more than half of SMBs are victims of cyber attacks. The Federal Trade Commission is seeing the impact that cybersecurity breaches are having on these smaller businesses and they want to help. They have recently announced a new set of resources and tools available to help educate and protect SMBs from hackers and data theft.

Here is the official FTC press release:

When scammers and hackers attack small businesses, it hurts not only the businesses’ reputations and bottom line, but also the integrity of the marketplace. Today, FTC Acting Chairman Maureen Ohlhausen announced a new FTC website, FTC.gov/SmallBusiness, to help business owners avoid scams, protect their computers and networks, and keep their customers’ and employees’ data safe. If you own a business you’ll want to check it out!

At FTC.gov/SmallBusiness you’ll find:

    • Tips on how to avoid scams that target businesses
    • Advice to help you protect your customers’ and employees’ sensitive data
    • Videos that show what you can do to secure your business’s networks

You can also find the FTC’s newest article Small Business Computer Security Basics, which has tips to help companies protect their files and devices, train employees to think twice before sharing account information, and keep their wireless network protected. The article also tells you what to do if a hacker gets into your computers or networks.

This site offers assistance in a variety of ways to help SMBs prevent, detect, and report data theft. If you are a business owner, please check it out. One of the biggest gaps in security results from inadequate training of employees. Please read our blog post, 8 Network Security Practices Your Staff Needs to Know, for tips on training your team.

If you can’t afford to spend resources on actively managing your network security internally, consider hiring a Managed Service Provider, like Great Lakes Computer. We offer a wide range of services to help you mitigate your risks of data loss, including antivirus software, network monitoring, data backup and recovery, cyber liability insurance, and even digital forensics in the event a breach occurs. Let us manage your security so you can get back to managing your business. 

[/vc_column_text][/vc_column][/vc_row]