About Us

Who we are

We Manage, Protect, Secure and Maintain Your
IT Assets So You Can Build Your Future

Manage

The Managed IT Services Program utilizes state-of the-art technology to solve computer network problems BEFORE they happen. The primary focus of the GLC Managed Service Program is the small & medium business marketplace of Northeast Ohio, with the primary goal being to help those businesses increase their level of support while reducing the overall cost of that support.

  • Desktop and Laptop Computer Management
  • Server Management
  • Computer Network Management

Secure

Data security is an essential element of any tech support program. Experience has taught us that having up to date antivirus, antimalware, and spyware is vital to the health of any business, not only maximizing the efficiency of your systems but also protecting you and your customers from theft, liability, and enormous financial loss.

  • Award-Winning Anti-Virus and Anti-Malware
  • Data Backup & Recovery
  • Cybersecurity

Maintain

Great Lakes Computer knows that each business is different and has unique service requirements. You need a maintenance solution that covers ALL your equipment during peak hours of operation… 24 hours if necessary. You want support with a positive attitude. You expect technicians who care, and who go above and beyond the service call to ensure that your equipment is running efficiently.

When it comes to hardware maintenance, you need a responsive service provider that is both reliable and flexible. Great Lakes Computer offers this and more.

  • Managed Print Services
  • PC, laptop and server hardware repair, maintenance and IT support
  • Printer and plotter repair services
  • IBM Mid-range system repair and maintenance

Just wanted to say a huge THANK YOU to the full GLCC team! You all are fantastic to work with, friendly, tolerant of my/our technical ineptitude on occasion, you respond rapidly and fix our issues quickly, and, most importantly, are wonderful human beings. Look forward to continuing to work with you in the new year.

-MATT

Great Lakes Computer Corporation has been supporting our store environment for over eight years and I couldn’t be happier with our service. The quality and support we get from GLC is superb!!

- MIKE FILBERT

DISCOUNT DRUG MART

Great Lakes has been a wonderful partner in helping us.  No question is ever too small or “too stupid”.  AND their techs speak regular language, not just computer-eze.  We couldn’t continue to grow without them.

- BARB PISCIPO

LORAIN HISTORICAL SOCIETY

We have been very impressed with their support, responsiveness, knowledge and expedient service not only with their field engineers, but also with their help desk and support staff. We are pleased and confident in extending our highest recommendations for Great Lakes Computer.

- TOM CONKLIN

IT DIRECTOR CONSOLIDATED PRECISION PRODUCTS CORPORATION

They are accessible at all hours and I cannot be happier with the maintenance and emergency work they have performed on our behalf. I am happy to refer any business to Great Lakes. They have helped my office immensely.

- ROBERT J. FEDOR

ROBERT J. FEDOR ESQ., LLC

GLC’s Total Care Support has eliminated the need of having to wait for an IT person to come to our office to correct any problems. I recently had a problem with installing a software package so I called GLC. They resolved the problem the same day. The response time is very timely and each of my users has the ability to complete and track their own support tickets.

- TOMMY NOVAK, VICE PRESIDENT

RAIL LOGISTICS INC

Testimonial

Client Feedback & Reviews.

Testimonial

Client Feedback & Reviews.

In 2014, we made one of the best business decisions to improve the day-to-day operations of Gundlach Sheet Metal Works, Inc. – we called Bob Martin of Great Lakes Computer Corporation and learned of the many IT services that Great Lakes Computer could provide for our Company. We contracted with GLC as our IT partner and they have since provided our Company desktop IT support, servers, backup solutions and so much more. Everyone at Great Lakes Computer has been amazing to work with and it is so great to know that we have such a knowledgeable and competent IT support team on our side!

– Mary Speer
Office Manager, Gundlach Sheet Metal Works, Inc.

GLC’s Total Care Support has eliminated the need of having to wait for an IT person to come to our office to correct any problems. I recently had a problem with installing a software package so I called GLC. They resolved the problem the same day. The response time is very timely and each of my users has the ability to complete and track their own support tickets.

– TOMMY NOVAK, VICE PRESIDENT
RAIL LOGISTICS INC

IT productivity

Effective Teams are Motivated, Adaptive and
Work Together to achieve the Desired Result.

We do more than you expect!

Do you want to know all the services that we offer? Read all about our maintenance and repair options.

More than an extra pair of hands, Great Lakes is your partner in IT productivity. Our associates are highly engaged, providing the insight and knowledge to help you navigate the complexities of technology.

Effective teams are motivated, adaptive and work together to achieve the desired result. A recent Gallup survey revealed that less than 30% of today’s workforce is engaged. That’s a risk for the employer, BUT just as risky for the employer’s customers. Partner with Great Lakes and benefit from a great culture and an engaged workforce.
Read About Maintenance & Repair

In 2014, we made one of the best business decisions to improve the day-to-day operations of Gundlach Sheet Metal Works, Inc. – we called Bob Martin of Great Lakes Computer Corporation and learned of the many IT services that Great Lakes Computer could provide for our Company. We contracted with GLC as our IT partner and they have since provided our Company desktop IT support, servers, backup solutions and so much more. Everyone at Great Lakes Computer has been amazing to work with and it is so great to know that we have such a knowledgeable and competent IT support team on our side!

Mary Speer

Office Manager, Gundlach Sheet Metal Works, Inc.