We Manage, Protect, Secure and Maintain Your IT Assets So You Can Build Your Future
Manage
The Managed IT Services Program utilizes state-of the-art technology to solve computer network problems BEFORE they happen. The primary focus of the GLC Managed Service Program is the small & medium business marketplace of Northeast Ohio, with the primary goal being to help those businesses increase their level of support while reducing the overall cost of that support.
- Desktop and Laptop Computer Management
- Server Management
- Computer Network Management
Secure
Data security is an essential element of any tech support program. Experience has taught us that having up to date antivirus, antimalware, and spyware is vital to the health of any business, not only maximizing the efficiency of your systems but also protecting you and your customers from theft, liability, and enormous financial loss.
- Award-Winning Anti-Virus and Anti-Malware
- Data Backup & Recovery
- Cybersecurity
Maintain
Great Lakes Computer knows that each business is different and has unique service requirements. You need a maintenance solution that covers ALL your equipment during peak hours of operation… 24 hours if necessary. You want support with a positive attitude. You expect technicians who care, and who go above and beyond the service call to ensure that your equipment is running efficiently.
When it comes to hardware maintenance, you need a responsive service provider that is both reliable and flexible. Great Lakes Computer offers this and more.
- Managed Print Services
- PC, laptop and server hardware repair, maintenance and IT support
- Printer and plotter repair services
- IBM Mid-range system repair and maintenance
More than an extra pair of hands, Great Lakes is your partner in IT productivity. Our associates are highly engaged, providing the insight and knowledge to help you navigate the complexities of technology.
Effective teams are motivated, adaptive and work together to achieve the desired result. A recent Gallup survey revealed that less than 30% of today’s workforce is engaged. That’s a risk for the employer, BUT just as risky for the employer’s customers. Partner with Great Lakes and benefit from a great culture and an engaged workforce.
In 2014, we made one of the best business decisions to improve the day-to-day operations of Gundlach Sheet Metal Works, Inc. – we called Bob Martin of Great Lakes Computer Corporation and learned of the many IT services that Great Lakes Computer could provide for our Company. We contracted with GLC as our IT partner and they have since provided our Company desktop IT support, servers, backup solutions and so much more. Everyone at Great Lakes Computer has been amazing to work with and it is so great to know that we have such a knowledgeable and competent IT support team on our side!
Mary Speer, Office Manager, Gundlach Sheet Metal Works, Inc.