Managed IT Services
IT Services
Trusted IT Services Provider Offering Managed IT, Computer Support, and Outsourced IT Solutions
Welcome to Great Lakes Computer Corporation, the premier provider of comprehensive IT services designed to meet all your business needs. Whether you require complete IT outsourcing or supplementary support for your existing IT staff, we have tailored solutions to suit your requirements and budget. By partnering with our Cleveland-based Managed Service Provider (MSP), you gain access to a team of highly qualified IT experts who will provide the computer service support you need, allowing you to focus on what matters most: growing your business.
Network Monitoring
Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.
Help Desk/ End-user support
Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.
On-site/ Consulting support
On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.
Vendor Management
Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.
Cloud Solutions
Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.
Technology Consulting
Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.
Latest News: Partnering with Arctic Wolf to Combat Today’s Cyber Threats
Cyber threats are evolving faster than ever, and small to mid-sized businesses are often the most vulnerable targets. That’s why Great Lakes Computer (GLC) is spotlighting Arctic Wolf, a leader in Security Operations, to help businesses stay ahead of attackers. From ransomware to phishing to insider risks, we’ll cover the key threats you need to know about — and how Arctic Wolf’s advanced solutions can keep your business secure.
IT Insights Blog
Stay ahead of the curve with GLC’s IT Insights Blog — your go-to resource for the latest trends in managed IT, cybersecurity, hardware support, and business technology. Our experts break down complex topics into practical guidance that helps you protect, streamline, and grow your business.
Unsure if Managed Services are right for you?
IT Outsourcing: The Secret Weapon of Successful SMBs
Service Types and Associated Coverage and Service Levels:
Coverage Types: 24×7 / 13×7 / 8×5
Service Levels: 2 hour / 4 hour / Same Business Day (SBD) / Next Business Day (NBD)
You can purchase a block of service time at a reduced hourly rate. Blocks are not restricted to type of device or service type.
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