IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

We always talk about the importance of being protected from cyberattacks and how smaller companies are often at risk of being a target for hackers. But it’s also very easy for a larger company to be breached.

Uber Recently Suffered a Massive Security Breach  

Take Uber, for example. Just this past month, a hacker was able to access several of the companies’ internal communications systems just by sending a message through a company-wide system claiming to be a corporate IT person. The worker who was contacted by the hacker was persuaded to hand over a password that allowed the hacker to gain access to Uber’s systems, a technique known as social engineering.

Hackers are always evolving and looking for their next victim, and in this case, they were able to exploit this one to gain access to personal information and protected systems. Luckily, no important information was leaked, but this breach caused Uber’s stock to decline, as well as caused lot of negative press for Uber. “This clearly illustrates the negative impacts that a cybersecurity incident can have on even the most popular of companies. And there’s no still indication about whether the hackers will try to extort any ransom or financial reward from Uber.”

Click HERE for full story.

This attack could easily happen to you! Don’t let it! 

This incident demonstrates how easy it is for anyone to fall victim to a cyberattack and how the effects of one can be devastating if you aren’t prepared. Hackers don’t discriminate, and companies of all sizes need to take vigilant action to protect themselves and their assets so that they don’t become the next cybersecurity breach.

Consider this your wake-up call to re-evaluate your current network! If you have questions, contact an experienced and dedicated third-party IT services provider such as Great Lakes Computer, which specializes in thorough system audits. Once we examine your organization, our professionals can recommend specific practices for much stronger IT security and offer external management of your data against breaches.