IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]Data SecurityIn retail environments, 4th quarter earnings can make or break you. Business owners focus on ensuring they have enough stock to cover the demand, without creating surplus inventory. But, are they taking stock of their cyber security measures too? A blogger from ITBusinessEdge doesn’t think so.

According to a study by IBM’s Resilient and the Ponemon Institute, two-thirds of businesses that suffer a data breach or any cyber attack will not recover. One reason is that three-quarters of these small businesses don’t have a cybersecurity incident response plan in place, and even when they do, it has never been reviewed or updated since implemented.

We know that cyber criminals are constantly evolving with the times, making it clear that an incident response plan put in place several years ago may be ineffective against today’s more popular attack styles. Think of it this way: Is your business prepared to address a cyber attack on one of your IoT systems? Does your response plan include IoT?

According to a TechRepublic survey of SMBs, some 53% reported that they had dealt with at least one data breach in the past two years. Over that same period, 74% said their organization had experienced threats as a result of “human error.”

Even though your employees might be playing a role in these security incidents, a study from Bitdefender found that they are more worried about data breaches than you may realize: Some 73 percent of IT decision makers fear the financial compensation the company might have to pay in the event of a security breach, while 66 percent even fear about losing their job.

Two-thirds worry about job loss; two-thirds don’t believe their company can recover from a security incident. I don’t think it is a coincidence that those numbers came out equally. It notes just how high the concern is that businesses, especially small businesses, aren’t prepared for some sort of cybersecurity incident.

How do you get your data security measures prepared for the holidays? Establish strong policies and procedures for employees to ensure proper use of the equipment, from computers to POS Systems, and be sure your network security measures are up-to-date. Hiring a Managed Service Provider, like Great Lakes Computer, to monitor your network and maintain your IT can give you the assurance that your equipment and your data is secure.

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