IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]POS SystemWe talk a lot about malware and protecting your computers and servers from intrusion. But, your Point-of-Sale systems are another window of weakness where cyber attacks can occur. We all remember the Target attack. More recently, Eddie Bauer found itself a victim as well. Think about it. POS Systems are ripe with valuable payment data that criminals would want access to. So how can you protect your POS security?


1. Monitoring

These attacks can occur without anyone noticing for several months, often via malicious code spread through the remote access services that maintain the system.

‘These remote access services can be poorly configured with guessable passwords, enabling the hackers to break in and distribute the malware to hundreds or thousands of point-of-sale machines. It also doesn’t help that the malware can be tricky to detect. Sometimes, it can sneak past antivirus programs, and then stealthily extract payment data, despite the presence of traditional firewalls. Then it can send out the stolen data slowly, making it look like normal traffic.’ (ComputerWorld)

Monitoring by a Managed Service provider can be an easy solution if you’re unable to have a full-time cybersecurity analyst on staff. They are trained in the latest attacks, prevention, and solutions. They are also watching 24/7/365.

2. Encryption

If the hackers get past your security measures and gain access to your data, try to make it useless to them. End-to-End encryption is the best way to do this. This means your data is encrypted by your system and can only be unlocked when it reaches the set endpoint with the master key.

‘Businesses are far less vulnerable to any data breach if they move to end-to-end encryption. That means encrypting the customer’s data throughout the entire payment process, including the moment the credit card is swiped. This technique can help close any loopholes and vulnerabilities within the system.’ (ComputerWorld)

3. Training

Every level of your organization needs to understand the importance of security. They need to understand the threats they face and how their actions and vigilance can prevent them. Digital risk management is crucial in today’s interconnected business networks.

If you think it’s time to bring in a Managed Service Provider to monitor your POS or network security, call the engineers at Great Lakes Computer Corporation.  We offer managed services for Point-of-Sale systems, as well as network monitoring, and anti-virus programs. We have you covered. Contact us today.

Learn more about Great Lakes POS Systems Depot Repair[/vc_column_text][/vc_column][/vc_row]