IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

Spam email attacks (otherwise known as phishing) are one of the largest threats facing all businesses today. They are everywhere and affect everyone. Plus, they are continuing to grow in sophistication and number, so there is no end in sight. And what’s worse is that most people are aware of this large danger, and yet, they don’t have the proper protection in place to keep these email attacks out of their inboxes from the start, or they still click on emails hurriedly, not checking the sender before opening. It’s naïve for business owners to think all of their employees or themselves wouldn’t open a spam email, welcoming a virus in. Because they do. We ALL do.

How likely are you to click on a spam email link at work?  

In a recent survey, Generation Z employees were met with a 46% chance of falling victim to a phishing email by a hacker. Boomers had a 1% chance, and Gen X had a 4% chance as well. Millennials were the second runner up with a 29% chance of falling victim and jeopardizing a secure work network. Read the full article.

How is this possible? Gen Z and Millennial workers feel more confident about online security than older generations who tend to be more reserved and cautious. These younger generations will use their corporate email addresses for personal social media logins, which can create huge problems for cybersecurity. Plus, 30% of workers say they use their company email address for online shopping, which can really create weak entry points for corporate infrastructure, since these phishing emails are attacks that attempt to steal your money, or your identity, by getting you to reveal personal information – such as credit card numbers, bank information, or passwords – on websites that pretend to be legitimate. 

“If credentials are compromised and a corporate account is taken over, the fallout from that point could be catastrophic,” says Sailpoint CISO Heather Gantt-Evans. “Once threat actors are able to open a doorway, they can quickly establish footholds, harvest data and deploy malware.” 

Get Serious about Prevention 

It’s never too late to protect yourself and your business. Make sure you strengthen your cybersecurity and follow basic tactics to avoid falling victim. Here is our guide to avoid email scams, as well as our top 10 tips to spot phishing attempts.

If you’re concerned about your business’ cybersecurity, and you should be, we can help you address it. Great Lakes Computer Corporation has an extensive array of data security programs that can protect you from data theft and loss. Contact us today to find out how we can help.