IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]ransomwareLast Friday, yet another large scale cyber attack made headlines. Known as “WeCry”, “WannaCrypt”, “WeCrypt0r”, or “WannaCrypt0r”, this latest attack was aimed primarily at enterprises, not the general public (like the Google Docs phishing attack a few weeks ago). How did the attack occur so quickly and what can be done to prevent it from reaching you?

Details on the Attack

“The ransomware, used a vulnerability in a Windows Server component to spread within corporate networks. The weakness was first revealed to the world as part of a massive dump of software vulnerabilities discovered by the NSA and then stolen by a group of hackers calling themselves “Shadow Brokers”.

Microsoft fixed the flaw shortly before the stolen data was published, leading many to conclude it had been surreptitiously tipped-off by the security agency about the existence of the flaw.

But Microsoft’s policy is that some commonly used versions of Windows no longer receive security patches; those versions include Windows Server 2003 and Windows XP, both of which have not been sold for over a decade; and Windows 8, which some users prefer to the supported Windows 8.1 because of differences between the two versions of the operating system. Typically, the company only provides support to organisations which pay expensive fees for “custom support” for these out-of-date platforms.

Once WeCry began spreading, however, Microsoft took the “highly unusual” step of releasing free security updates for those out-of-support versions of Windows, which can be downloaded from its website.(The Guardian)

This particular piece of malware can also enter your system via an infected email. These phishing attacks are becoming more and more common and rely solely on the trusting clicks of individual users. Once the user opens the attachment, the hackers can gain access to the entire network.

How Can You Prevent It from Infecting Your System?

The vulnerability does not exist within Windows 10, the latest version of the software, but is present in all versions of Windows prior to that, dating back to Windows XP. If you or your organization is running a version of Windows, you could be at risk. An article on CNBC this morning gives some great information on protecting yourself.

What should I do to protect myself?

Individuals and small businesses should:

    • Run Windows Update to get the latest software updates
    • Make sure any anti-virus product is up-to-date and scan your computer for any malicious programs. It’s also worth setting up regular auto-scans
    • Back up important data on your computer in case it gets held for ransom

Large organizations should:

    • Apply the latest Microsoft security patches for this particular flaw
    • Backup key data
    • Ensure all outgoing and incoming emails are scanned for malicious attachments
    • Ensure anti-virus is up-to-date and conducting regular scans
    • Educate employees on identifying scams, malicious links, and emails that may contain viruses
    • Make sure to run “penetration tests” against your network’s security, no less than once a year, according to the Department of Homeland Security

What if I’ve already been attacked?

    • Do not pay the ransom. There is no evidence of the hackers giving people files back
    • For individuals, it might be worth contacting local IT support services
    • Businesses should contact law enforcement, as well as their IT support service, and provide as much information as possible
    • Restore back-ups of data

We Can Help Protect You

If you are concerned you may be infected or you need to improve your security measures, contact us. You need to have a robust security infrastructure in place to protect your business’ valuable data. We offer a full range of security measures from antivirus to backup and recovery, digital forensics, and even cyber liability insurance in the event a breach occurs. Contact us today if you’re ready to take cybersecurity seriously.

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