IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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Using managed print services

Managed Print ServicesWhen considering whether to use managed print services, there are a number of factors that will need to be analyzed.  Through looking in detail at business printing needs, the scale of benefits in cost and time will become clear.  It is widely believed that use of managed print services can save a business up to 30% of their print costs.

An initial print audit will ascertain how the employees of an organization use the printer on a day-to-day basis and will deliver in-depth feedback on how print services are used on an individual, departmental and organizational level.  Analysis of the print procedures will uncover any potential inefficiency in toner replacement, servicing of appliances and staff training.  Finally, a hardware audit will deliver feedback over the ages of the individual printers, copiers, scanners and fax machines, as well as logging other data such as their meter readings and serial numbers.

With the initial data logged, the next stage would be to identify any set-up and general running costs.  These include lease commitments, any impact depreciation has on the hardware, consumables and servicing, helpdesk costs and any existing outsourced elements.  Ratios of color to black and white print jobs will be established, in addition to existing printer to user ratios, and the energy consumption of each device.

Once the analysis of the initial printing arrangements has been completed, it is best to consider how best to move forward.  The design of the “future state” of printing for any organization should be a collaborative process between client and provider, so discussions should revolve around existing and likely future business needs.  Similarly, a transitional period may be best, where management of the existing fleet is kept “in-house” and gradually handed over to the new provider.

Take a Free Print Cost Assessment Audit

Great Lakes Computer offers a Free Print Cost Assessment at the link below.  If your old printer is giving you more headaches than output, this may be a good time to analyze your actual printing costs.

Free Print Cost Assessment

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