Business Computer Repair Services

Support & Solutions

Computer Repair Services

Providing Computer Repair Services to Ohio Businesses Since 1981.

Great Lakes Computer’s team of certified computer repair technicians have been helping Ohio businesses with their computer repair needs for decades.

We service business PCs, laptops, computer networks, Windows servers and AS 400 & IBM mid-range systems throughout Ohio, Michigan, and Pennsylvania. We also specialize in printer repair, as well as plotters and POS systems.
No matter what your IT network might look like, we can help you repair and maintain your systems and assist your business with your ongoing computer repair and maintenance needs. Our skilled computer repair technicians can handle it all.

Why Choose Great Lakes Computer?

  • Local, dedicated technician(s) that are familiar with your account and equipment
  • Local parts inventory
  • Automated remote fault monitoring software (24 x 7)
  • Technical support help-desk available
  • Reduce your “FIXED COST” of maintenance
  • The money you save can be put to other projects
Learn More

Why Choose Great Lakes Computer?

  • Local, dedicated technician(s) that are familiar with your account and equipment
  • Local parts inventory
  • Automated remote fault monitoring software (24 x 7)
  • Technical support help-desk available
  • Reduce your “FIXED COST” of maintenance
  • The money you save can be put to other projects
Learn More
We have been very impressed with their support, responsiveness, knowledge,
and expedient service not only with their field engineers but also with their help desk and support staff. We are pleased and confident in extending our highest recommendations for Great Lakes Computer.

– Tom Conklin
IT DIRECTOR CONSOLIDATED PRECISION PRODUCTS CORPORATION

Testimonial

Client Feedback & Reviews.

Testimonial

Client Feedback & Reviews.

We have been very impressed with their support, responsiveness, knowledge,
and expedient service not only with their field engineers but also with their help desk and support staff. We are pleased and confident in extending our highest recommendations for Great Lakes Computer.

– Tom Conklin
IT DIRECTOR CONSOLIDATED PRECISION PRODUCTS CORPORATION

Response Times for PC and Server System Maintenance

Great Lakes Computers offers a variety of response times to suit your budget and business uptime needs.
  • PRIORITY 1 – TOP PRIORITY 24 X 7 coverage – (2 hour response // 4 hour repair)
  • PRIORITY 2 – HIGH PRIORITY 24 X 7 coverage – (4 hour response // 8 hour repair)
  • PRIORITY 3 – STANDARD Monday thru Friday (8X5 coverage) – (8 hour response // 24 hour repair)
  • PRIORITY 4 – LOW Monday thru Friday (8X5 coverage) – (24 hour response // 48 hour repair)

PC & Server Systems Maintenance

Great Lakes Computer Corporation provides PC and Server hardware repair and maintenance support for ALL major brands of PC servers, laptops, storage equipment, MFP’s, printers and plotters. We repair PC and server brands such as IBM, HP / Compaq, Dell, Lexmark, Xerox and others. Great Lakes Computer offers a wide variety of plans and service options custom tailored to your needs.
Our Server repair and maintenance plan offers coverage for the following systems:
  • Servers – Blade servers / Rack mount & tower configurations
  • Storage – Single unit tape drives to multi-tape Auto Loaders, SAN and NAS disk storage units
  • Printers – LASER (color and B&W ) – IBM / HP/ Xerox / Lexmark. THERMAL – SATO / INTERMEC / DATAMAX, IMPACT – Epson / IBM / Printek, Multi-function Printers
  • Plotters – HP DesignJet

PC & Server Systems Maintenance

Great Lakes Computer Corporation provides PC and Server hardware repair and maintenance support for ALL major brands of PC servers, laptops, storage equipment, MFP’s, printers and plotters. We repair PC and server brands such as IBM, HP / Compaq, Dell, Lexmark, Xerox and others. Great Lakes Computer offers a wide variety of plans and service options custom tailored to your needs.
Our Server repair and maintenance plan offers coverage for the following systems:
  • Servers – Blade servers / Rack mount & tower configurations
  • Storage – Single unit tape drives to multi-tape Auto Loaders, SAN and NAS disk storage units
  • Printers – LASER (color and B&W ) – IBM / HP/ Xerox / Lexmark. THERMAL – SATO / INTERMEC / DATAMAX, IMPACT – Epson / IBM / Printek, Multi-function Printers
  • Plotters – HP DesignJet

Service

  • NOTE: If you are an existing customer, please submit your service request using our Service Request form instead, found in the top-most navigation bar. GLC is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
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