IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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Data SecurityIn a very interconnected world, it’s imperative that we remember to safeguard our data security. The National Cyber Security Alliance (NCSA), the organization that heads Cyber Security Awareness month each October, has been leading an effort to raise awareness to this issue since 2011, but the history of it goes back to 1981.

Data Privacy Day began in the United States and Canada in January 2008 as an extension of the Data Protection Day celebration in Europe. Data Protection Day commemorates the Jan. 28, 1981, signing of Convention 108, the first legally binding international treaty dealing with privacy and data protection. Data Privacy Day is now a celebration for everyone, observed annually on Jan. 28.

The National Cyber Security Alliance (NCSA) assumed leadership of Data Privacy Day from the Privacy Projects in August 2011. A nonprofit, public-private partnership dedicated to promoting a safer, more secure and more trusted Internet, NCSA is advised by a distinguished advisory committee of privacy professionals.

So, what can you do to get involved in this awareness? The Alliance offers a couple suggestions:

    • At work, encourage a culture that respects and values data privacy. Teach employees how easily privacy breaches can occur with negligent internet use in the workplace, and what the impact can be on the company. Review data security best practices that can help prevent malicious software from entering the network. Share this infographic from NCSA called Privacy is Good for Business.
    • At home, talk with your kids about safe internet use. Read a list of tips for parents here. It will probably be a good refresher for adults as well because poor internet security practices are easy to slip into.

And finally, here are a few tips they provide for ensuring privacy in the workplace:

Personal information may be valuable to your business, but it’s also something your customers value. Consider taking the following actions to create a culture of respecting privacy, safeguarding data and enabling trust in your organization.

If you collect it, protect it. Follow reasonable security measures to protect individuals’ personal information from inappropriate and unauthorized access.

Be open and honest about how you collect, use and share personal information. Clearly communicate your privacy practices and any tools you offer consumers to manage their data.

Don’t count on your privacy notice as your only tool to educate consumers about your data practices. Communicate clearly and often to the public about what privacy means to your organization and the steps you take to achieve and maintain privacy and security.

Create a culture of privacy in your organization. Educate employees about their role in privacy, security, respecting and protecting the personal information of colleagues and customers.

Conduct due diligence and maintain oversight of partners and vendors. You are also responsible for how they use and collect personal information.

We take data security seriously at Great Lakes Computer. We offer a range of services, like antivirus, cloud computing, and digital forensics, that can help you protect your most valuable asset, your information. If you feel you don’t have the level of protection you need, contact us today.

Learn More About Our Security Suite



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