IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]Cyber SecuritySince 2004, October has been observed as National Cyber Security Awareness Month (NCSAM) and was created in a collaborative manner between the U.S. government and industry in the hopes of increasing awareness regarding cyber security in general. Do you know how to protect your cyber security, and why it’s important for everyone?

President Obama has stated that cyber security is a shared responsibility rather than one that can be handled by large organizations alone. Every individual must take ownership of the choices they make while online and much can be improved through education and awareness of the risks and means to protect oneself. Although the overall theme of NCSAM is Our Shared Responsibility, multiple sub-themes highlight specific aspects of information which can help protect the public and our internet in general.

Highlighted Themes During 2016 Cyber Security Month

• Basic Steps to Online Safety and Security. Taking a moment to pause and think before connecting to the internet can make a huge difference in security measures. Maintaining a strong password and utilizing two-part verification on all important accounts are excellent steps to integrate into one’s daily internet practice. This theme also encourages teaching children how to safely use the internet and covers the outlook for cyber security jobs of today and tomorrow.

• Creating a Culture of Cybersecurity in the Workplace. Internet usage has become commonplace in workplaces of all sizes.  Employees must be taught a set of best practices to reduce the risk of introducing malware, ransomware or a virus to their company’s network which could compromise sensitive data within the organization.

• Recognizing and Combating Cybercrime. Cybercrime is no longer limited to hackers who wish to steal personal information; issues including revenge porn, cyberbullying, sexual exploitation and more have become more prevalent over the internet. This theme hopes to expand awareness of the different types of cybercrimes and how individuals can work in conjunction with law enforcement to protect themselves.

• Our Continuously Connected Lives: What’s Your “Aptitude”? Online software applications are now available for virtually every aspect of our lives and are essential for the smooth operation of industries ranging from health care organizations to governmental bodies. Our world is expected to only increase in interconnectedness and this theme focuses on maintaining safety, security and privacy during this rapidly expanding time.

• Building Resilience in Critical Systems. As a nation, the critical infrastructure supporting our electrical grid, transportation and communication systems and more is impacted by internet security. The public plays an important role in keeping this network secure and best safety practices will be highlighted within this theme during NCSAM.

Read more on the StaySafeOnline.org site.

Keep Your Network Secure

Keeping your organization’s network secure can be a challenge considering the speed at which new forms of malware, ransomware or viruses can appear. Numerous free tools are available to check the security aspects within your computer, yet many companies have determined that outsourcing aspects of their IT setup, including network security, is an economical solution that allows even small businesses the ability to harness expertise in the field which is not feasibly obtained in-house. Great Lakes Computer is available to meet all of your IT needs and can maintain a high level of cyber security for the sensitive information in your care.[/vc_column_text][/vc_column][/vc_row]