IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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data protection from cyber criminalsDo you want your healthcare company to be like Jersey City Medical Center, which lost the private data, including social security numbers, of many of its patients? It happened because someone lost a CD with all this data on it. And the data was unencrypted, so cyber thieves didn’t need any skill to get away with it!

The incident launched an investigation, which found that since 2008, various hospitals in New Jersey lost data for more than a million patients. In the report, an IT professional makes this comment on the lost CD, “I work in the IT industry, and we’d never send an external hard drive with that kind of data unencrypted. I would get fired on the spot.”

When it comes to data protection, how do you protect your organization from these simple mishaps and others? Here are some tips:

1. Establish a Policy & Train Your Employees Regularly:

By far, the cause of most security breaches is employee mistakes. That could be misplacing sensitive storage hardware, clicking on advertisements or e-mail links they shouldn’t, or perhaps stealing the data themselves. Your employees need a regular training – at least annually. And you need to make sure all the best practices they’re taught get followed on a daily basis thereafter.

2. Spend More Time Protecting Your Network Internally:

Most healthcare organizations spend a lot of time and money on antivirus and anti-malware software and firewalls. That’s good, but often it gets too much attention. Sometimes cyber criminals will get through despite your best efforts. As a result, you should spend more time on internal protection techniques such as segregating your networks. It helps limit damage that can be caused when successful attacks do happen.

3. Encrypt All Data on Portable Storage Media and Devices:

This is the one that burned the Jersey City Medical Center. First, you must have a policy that establishes this as a standard. Once in place, you must follow through with consequences for violating the policy.

4. Watch Out for Wireless Vulnerabilities:

Wi-Fi makes life convenient for users of portable devices, but it makes data security and protection more challenging. Some healthcare organizations have wireless routers that use the WEP security standard. It’s better to have something rather than nothing, but WEP is 12 years old! A thief could sit in their parking lot, hack their way in, and go on their way without much difficulty. That’s far from the end! There’s much more to cyber security than that. But those are some tips that take care of some of the major vulnerabilities. Implement them yourself or find an IT support team to do the work for you. You’ll save yourself thousands of dollars in fines, bad public relations, and lost revenues when you do.

Learn More About Data Protection



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