IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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Great Lakes Computer Preparedness Package

IT Support PreparednessImagine this scenario: You’re preparing for a meeting, and your PC starts acting up. You get a call from a coworker who notices your server is down. You immediately pick up the phone to call your IT guy, only to remember he is in Cancun on the beach enjoying a well deserved week off. You can’t let the entire company take the week off just because your IT person did.

What do you do?  Call Great Lakes Computer!

Great Lakes Computer offers IT Support Services on an on-call basis, with no contractual obligations. Great Lakes will send out an expert technician to repair your server, fix your PC, or get your printer back up and running, so you can get your business back up and running.

Great Lakes Preparedness Package

BE PREPARED: You know you can’t forbid vacations, but you CAN be prepared for your IT person being unavailable. For a one time, low cost, Great Lakes Computer offers a Preparedness Package, where we run a thorough on-site assessment of your Network and PC environment. And should anything occur while your IT support is out of pocket, the first two hours of a service call is included in the Preparedness Package fee. So you can breathe easy knowing support is just a phone call away, and your IT person can enjoy their vacation!

Learn more about the author Bob Martin

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