Laptop & Desktop Maintenance & Repair

Laptop & Desktop Maintenance & Repair

Does your IT service company make you wait for days for computer repair? Does the computer repair technician ALWAYS come without the part to fix the problem? Do you worry about hard drive failure?

At Great Lakes Computer we offer you a different experience!

With 30+ years of experience, we know how to treat our customers right! We guarantee that we’ll respond to your IT service call for a laptop or desktop repair within the hour!

Great Lakes Computer Corporation provides laptop and desktop repair and maintenance IT support for ALL major brands of PCs, laptop computers, data storage equipment, MFP’s, servers, computer printers and plotters. We repair PC and server brands such as IBM, HP/Compaq, Dell, Lexmark, Xerox and others. Great Lakes Computer offers a wide variety of plans and IT service options custom tailored to your needs.

What You Can Expect

  • A “Virtual IT” Department of trained professionals, without
    increased payroll or cost.
  • Critical business servers and systems are always “on-line” with
    High-Availability services.
  • State of the art Anti-Virus / Anti-Malware software and security
    system updates to secure your business from outside threats.
  • Immediate help desk support without waiting for an onsite
    service call.
  • Reduced need for service with proactive hardware and software
    maintenance.
  • 24x7x365 network monitoring and management.
  • System software patching and updating that minimizes or
    eliminates threats and emergency repairs.
  • Your own IT consultant who provides strategic technical insights
    and recommendations about the newest contemporary tools and
    processes to keep your systems and data secure, plus cost saving
    solutions to continually improve efficiency.
  • Daily health checks (event logs, disk space & CPU performance
    monitoring).
  • Remote data backup, business continuity, and data recovery plans
    to ensure your business will survive and thrive in the event of
    any disaster.
  • Peace of mind.

Response Times for Computer Repair and Maintenance

Great Lakes Computer offers a variety of computer repair response times to suit your budget and business uptime needs.

  • PRIORITY 1 – TOP PRIORITY 24 X 7 coverage – (2 hour response // 4 hour repair)
  • PRIORITY 2 – HIGH PRIORITY 24 X 7 coverage – (4 hour response // 8 hour repair)
  • PRIORITY 3 – STANDARD Monday thru Friday (8X5 coverage) – (8 hour response // 24 hour repair)
  • PRIORITY 4 – LOW Monday thru Friday (8X5 coverage) – (24 hour response // 48 hour repair)

Why Choose Great Lakes Computer?

  • Local laptop repair technicians
  • Dedicated laptop repair technician(s) that are familiar with your account and equipment
  • Local parts inventory
  • Automated remote fault monitoring software (24 x7)
  • Technical IT Support help-desk available
  • Reduce your “FIXED COST” of computer maintenance
  • The money you save can be put to other projects!
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