IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

bigstock-Data-Breach-Word-Cloud-with-Wh-71325772Fact: did you know that more than 260 healthcare data breaches have affected more than 10 million patients? And did you know this happened in the span of just 2 years, from 2009-2011?

This is according to the US Department of Health and Human Services. You can check the entire list of data breaches here.

How do you stop this from happening at your business in the first place? After all, you don’t want to be the company who has to tell your patients their data’s been stolen and then deal with the fallout. Data breaches destroy patient trust, and can cost you a tremendous amount of business in the long run.

What should you do to prevent a massive data breach from hitting your organization?

Some tips:

1.Start with Ongoing Risk Assessment:

You can (and should) throw a lot of money at your IT department. Technology changes so fast these days that make cybercriminals hard to keep up with. Cryptolocker hits many small businesses, and you have to pay $300 – $1000 (sometimes more) to get access to your information again. But you shouldn’t just assess your IT security leaks. During that span from 2009-2011, the second largest heist involved stealing backup tapes from the rear of a truck. Assess all your data security needs.

2. Take an Inventory of Your Protected Health Information (PHI):

What patient information do you have? Where do you store it? Who has access to it? Take a complete inventory of all your PHI on an annual basis at least, and see what security measures you do (and do not) have in place to protect it.

3. Know that Preventative Action Costs Less:

This guide says that it cost $180 per health record to fix each breach in 2006. In 2011, that number was $200. It’s even higher now. So if you have 5,000 records attacked and stolen, you can easily pay more than $1 million! And that doesn’t include damage to your reputation and the business you may lose as a result.
Better to take action before bad things happen, and save your healthcare organization a massive amount of financial and time resources – and stress.

4. Train Your Employees:

Even though this tip gets mentioned in almost every data security blog post, employee mistakes continue to lead to the most cybercrime. IT can use antivirus and anti-malware programs to prevent breaches and even fix them after they happen. But no security solution is 100% perfect! Your employees need regular training on identifying spam e-mails, what types of websites to avoid at work, and what kinds of ads they shouldn’t click on. Maybe it needs to be as frequent as quarterly or bi-annually. Maybe you need to have an incentive system set up in place for desirable behavior. For example, you know how construction companies will pay their employees a bonus for having fewer accidents because it saves them worker’s compensation costs? Maybe you need to apply the same idea to reducing the number of incidents where employees click on spam e-mails or browse to unsafe websites. Remember, You can Easily Save Yourself $1 Million+ By Following These Best Practices “An ounce of prevention is worth a pound of cure.”
A Cliché, but so true – maybe doubly true – when it comes to data security and data protection  for healthcare companies. Don’t take any risks. Protect your patients, and your business, now.

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Learn more about the author Bob Martin