IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]Anti-virusQuick: what’s one of the leading causes for all viruses any computer network gets?

User error!

And unfortunately, no matter how good any antivirus program is, it can’t possibly make up for every possible computer virus your users could click on. They could easily thwart your entire data protection plan with a single click!

Some degree of internet safety responsibility sits squarely on the shoulders of your users. It’s up to you to hold regular trainings reminding them of things that are very suspicious and likely would cause trouble if they clicked on them.

Here are some of the key warning signs of things they should not click on:

    1. Getting Unexpected E-mails
      Hackers design them to release a virus, Trojan, or some other form of malware on your computer system. They may start fraudulent e-mail accounts, steal e-mail addresses, and then spam until they succeed. Or, they may hack someone else’s e-mail account and send a spam to everyone on their contact list.On a very rare occasion, (1 in a million), someone misspells an e-mail address and you get a legit e-mail. With all others, though, they have a link or PDF attachment that you can click.
      It doesn’t matter what it is. If you don’t know the sender, your users shouldn’t click on anything in the e-mail they get.
    2. Google’s Paid Ads in Their Search Results are the Only Ones You Should Click
      They thoroughly analyze all ads and websites before the ads launch. So you know they are safe places to be.Aside from that, an internet ad can be anything – 100% safe, or 100% dangerous. Your users can exercise their own discretion at home, but at work they just shouldn’t click any ads for any reason (other than those in Google’s search results).
    3. Sites that Simply are Not Workplace Appropriate
      Viruses, trojans, worms, and malware abound on relatively unknown websites (and even many known ones). Whatever kind of company you run (healthcare, law firm, manufacturing, etc.), only let your users go to websites necessary for work. Facebook’s a great place to download malicious software, for example.
    4. Never Click on Anything in Forwarded E-mails
      You know the friend who forwards you all kinds of e-mails with flash games, pictures, and maybe some jokes too? The pictures – there’s nothing dangerous about them.But if you get a ton of forwards, there may be games or other .exe files that seem fun and cool. They sure look that way, but often they’re designed to unleash a nasty virus behind the scenes.

At the End of the Day…Your IT Support team can help

Your IT support team can help you install the right antivirus for your computer network. But remember, a large part of the responsibility is on training your users on proper Internet safety.  If you do that, you’ll minimize the number of successful malicious software attacks your computer network experiences.

Learn more about our Data Security Product Suite[/vc_column_text][/vc_column][/vc_row]