IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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Printer, Plotter and POS Troubleshooting Tips

POS RepairAlright, so maybe not everyone can do printer, POS, and plotter repair, but hopefully these tips will make your life easier if you absolutely have to.

Check out these tips, and hopefully they help you when you’re in a pinch:

    1. Printer problems – printing goes way too slow.  If you don’t need high print quality for your documents, reduce it.  To do this, in just about any piece of software, go to “Print,” “Properties,” and then you should see a quality setting somewhere.
    2. Ink costs way too much.  The printer isn’t the real expense – ink and toner are where companies make their money.  Consider purchasing third-party filled cartridges.  Plus, if you have to print a lot, the best solution is to buy cartridges with higher capacities.
    3. Your printing is light, spotty, or has horizontal lines.  Usually this indicates the print head is clogged.  You can usually have the ink cleaned out by choosing a command on the printer itself, or by going to its administrative software.  You can usually find it by going to the Control Panel in Windows.
    4. Wireless printing is too slow.  Wi-Fi is convenient, when it works.  If possible, make sure everyone at your business has a wired connection to your printer.  If not, have your printer situated as closely to your router as possible to speed up communication.
    5. Problems with your POS/receipt printer?  Turn it off, and disconnect it from all electronic devices.  Turn it back on in a couple minutes, and see if the problems aren’t corrected. Still having POS repair problems?  Update the driver.  Simply go to the manufacturer’s website and find the model of your receipt printer.
    6. Has the quality of your plotter’s printing declined?  Don’t try to save money on ink with plotters – this can result in more printing problems later on down the line.
    7. If the ink is bleeding…Your plotter may be located in a space with too much humidity.  Or the grade of paper could be too low.  Address each issue and see if that doesn’t correct the problem.
    8. What if only part of your image is printing?  Your plotter may not have enough memory.  File sizes have gotten much larger, so older plotters may need a memory upgrade.
    9. Your plotter doesn’t print at the right speed…Your computer’s settings override those of the plotter (usually).  Set the desired speed on your PC.
    10. Have a Good Printer Repair Service on Hand… Not all problems can be easily fixed, and often times, when you need the printer the most you don’t have time to repair it yourself.  Having a reliable printer, plotter and POS repair service on hand, one that preferably has local parts delivery and time and material contracts.

Those are just some of the most common POS, plotter, and printer repair problems you’ll encounter.  Hopefully these tips help you take care of them so you can get back to growing your business.

Click Here for a FREE Hour of Printer Repair!

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