IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]Use the cloud to protect dataNotice that we didn’t use the word “if.” It’s the unfortunate reality we live in. The web connects people from around the globe. And for the most part, that’s a good thing. But a certain percentage of people will always misuse it for their own best interests. And you have to protect your healthcare company from those cyber criminals, or you’re going to experience some devastating consequences.

You may have heard from some people that storing your data in the cloud, while convenient, may not be a secure thing. But it can be if you take the right steps.

If you want to store data on the cloud, follow these best practices:

1. Encrypt Your Data

This one sounds so basic, but it bears repeating because many organizations continue to ignore it. You should use 256-bit AES to protect all data in the cloud. But remember, that doesn’t protect that data while it’s transmitted from one source to another. For that, you want to use SSL protection.

2. HIPAA Compliance

Believe it or not, many, perhaps even most, healthcare organizations don’t protect patient data as HIPPA outlines. That can cost you fines up to $1.5 million! Unfortunately, we can’t cover the entire topic here because it’s really an entire series of blog posts. You should at least ask your IT support team, whether outsourced or in-house, if they pay any attention to this. And if you’re not in compliance or have no awareness of its requirements, it’s time to sort things out now.

3. Strong Passwords

Again, another simple change here. But it does end up hurting many healthcare organizations.

Your password policy should require:
•    Passwords at least 8 characters long
•    A combination of letters, numbers, and special characters
•    Changes every 30-60 days

Yes, that gets inconvenient for your users because they have to remember different passwords and will definitely forget them from time to time. How should your employees store their passwords safely and securely? They should use a password manager like LastPass. However, they still need to remember their password for that. They should keep the password somewhere on their person (and not on a device they bring to work) – where IT staff or other employees could never find it.

There’s nothing amazing or fancy about security. Whether in the Cloud or your IT Network, security all boils down to consistency, discipline, and routine testing. If you do those things, that will take care of your cloud security and you won’t find yourself making local or national headlines, and having to explain to thousands of patients how you have lost their private data.Click the link Managed IT services if you would like more information.[/vc_column_text][/vc_column][/vc_row]