IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

Dell AppAssure 5 vs. Symantec Backup

Dell AppAssure5WebBuyer’s Guide recently posted this independent whitepaper by openBench Labs:

If you’re currently using or considering either Symantec Backup Exec or Dell AppAssure software to protect your Windows environment, you may already be aware that both products were reintroduced this year in significantly enhanced forms. This openBench Labs analysis pitted the performance of Symantec Backup Exec 2012 software versus AppAssure 5 in a well-appointed Windows lab environment. Read this executive brief to learn how each product measured up in the following ways: ease of use, backup speed and functionality, and recovery process

We invite you to read the whitepaper.  Great Lakes Computer is an authorized partner for AppAssure Software.  AppAssure software is used by IT professionals for backup, replication, and recovery of their virtual and physical servers and for performing Disaster Recovery to remote locations or to private or public cloud. AppAssure server backup software offers IT users unique, innovative industry-firsts including Live Recovery, Recovery Assure, and Universal Recovery technologies.

We have long touted the benefits of using AppAssure, and this whitepaper furthers the claim that it is the #1 unified backup and replication product that offers data protection for VM, physical and cloud IT environments.

Learn more about the author Bob Martin