IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]An article in pcworld.com this week entitled “Destroying your hard drive is the only way to stop this super-advanced malware” caught my attention. And with good reason. Upon reading the article two things stood out to me.

    1. The world of cyber espionage is a scary place and capabilities are getting too advanced that I really fear for the future and hope that anti-attack efforts and businesses are working just as hard as the attackers to stop this acceleration.
    2. Unless you are a country with suspected ties to terrorism or a perceived threat to world security, you probably don’t need to worry about this malware…yet.

It seems this malware is so sophisticated that it is only being used by an extremely advanced agency (I will not speculate) to attack countries including Iran, Russia, Pakistan, Afghanistan, India and China. Targets in those countries included the military, telecommunications, embassies, government, research institutions and Islamic scholars, according to Kaspersky Labs.

I tell you not to worry about this because I assume the readers of my blog are relatively decent and good people trying to run businesses or IT departments within said businesses.  But I say “yet” because if this can be done now, it is only further indication that the technology to attack is getting so advanced so rapidly, it is only a matter of time until this capability is in more people’s hands.

I stand by my advice of blogs’ past:  While it is important to have a sound data protection plan in place, you must not assume it is ever completely un-penetrable. You must, Must, MUST have a disaster recovery plan in place with frequent and redundant data backup and encryption wherever necessary and possible.

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Here is the article to read for yourself:

A cyberespionage group with a toolset similar to ones used by U.S. intelligence agencies has infiltrated key institutions in countries including Iran and Russia, utilizing a startlingly advanced form of malware that is impossible to remove once it’s infected your PC.

Kaspersky Lab released a report Monday that said the tools were created by the “Equation” group, which it stopped short of linking to the U.S. National Security Agency.

The tools, exploits and malware used by the group—named after its penchant for encryption—have strong similarities with NSA techniques described in top-secret documents leaked in 2013.

Countries hit the most by Equation include Iran, Russia, Pakistan, Afghanistan, India and China. Targets in those countries included the military, telecommunications, embassies, government, research institutions and Islamic scholars, Kaspersky said.

Kaspersky’s most striking finding is Equation’s ability to infect the firmware of a hard drive, or the low-level code that acts as an interface between hardware and software.

The malware reprograms the hard drive’s firmware, creating hidden sectors on the drive that can only be accessed through a secret API (application programming interface). Once installed, the malware is impossible to remove: disk formatting and reinstalling the OS doesn’t affect it, and the hidden storage sector remains.

“Theoretically, we were aware of this possibility, but as far as I know this is the only case ever that we have seen of an attacker having such an incredibly advanced capability,” said Costin Raiu, director of Kaspersky Lab’s global research and analysis team, in a phone interview Monday.

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