IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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Did you know healthcare data breaches make up 44% of all data security breaches? That makes them the most frequent data breach of all.

Criminals use this information to:

    • Buy prescription drugs and sell them on the street
    • File false tax returns under your patient’s names
    • Use other medical services in their name
    • Open credit accounts

You don’t want this to happen to you. It could cost you millions of dollars in fines from the federal government!

Here are some very real examples of recent heathcare breaches:

    1. 4.9 Million Tricare Military Beneficiaries Have Their Data Stolen: Unfortunately, this company claimed all patient data was encrypted and there was nothing to worry about. However, it was later publicly revealed this was not the case after all. However, they also claimed it would take fairly sophisticated equipment to actually access the stolen patient data. A $4.9 billion dollar lawsuit was filed to settle the matter.
    2. In 2014, Community Health Systems Has Data for 4.5 Million Patients Stolen: The hackers stole their social security numbers, among other private information. With all their personal data, criminals could open bank accounts and credit cards. In this case, the hackers were Chinese. Interestingly, investigators had record of these same hackers stealing important medical information from other corporations. Although unclear in this case, many times Chinese hackers are sponsored by their national government. And when questioned, Chinese authorities claim to have no awareness or association with the hackers.
    3. Advocate Medical Group Sued for Allowing Data for 4.03 Million Patients to Be Stolen: The company had computers physically stolen from its premises on July 15, 2013. No medical records were taken, but private information like names, addresses, and again social security numbers were stolen. The suit contends that the company did not secure or encrypt information on their computers. In the minds of the representing attorneys, not enough action was taken. Regardless of the outcome of the lawsuit, it’s still going to consume a lot of time and money.
    4.  Montana’s State Department of Public Health Hacked – 1.3 Million Patients Potentially Affected: Hackers were able to successfully breach a server. However, it’s not clear they accessed or used any information appropriately. They responded to the situation remarkably well. More security software was added, all systems were safely restored, and security measures continue to be tested and revised.

When you hire a qualified managed IT services firm, you don’t have to experience these problems. Bad publicity, millions of dollars lost in present and future business, hundreds of hours of lost time, and a weighty amount of stress are things you don’t have to deal with with good IT support in place.

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