IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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Network SecurityIn our fast-paced technological world, updates are a necessary evil. They take up time, and sometimes they can change things we like, or change the way our apps work. Those can all lead to frustration. Does that mean we should just keep ignoring update requests? Absolutely not!

Developers make these updates to improve performance and network security of the apps we use every day. There may be a learning curve, and sometimes they mess up, but updating is in your best interest. Here are 3 reasons why from Manta.com:

1. Closing security holes.

Cyber criminals are always looking for vulnerabilities, and such vulnerabilities are a lot more common in older browsers. Fortunately, when manufacturers provide updates to their software, security holes are often first to be fixed. But unless you’re using a browser that’s still supported by the manufacturer, you’re not going to get these updates. For example, any version of Internet Explorer before version 11 is no longer on Microsoft’s list of priorities. Check with the manufacturer to make sure the software you’re using is still supported.

2. More consistent browsing.

Many older browsers just aren’t capable of viewing web content in the latest digital format. If your business has a website, you want to make sure the way it looks to you is the way it looks to everyone else. Updating your browser puts you on the same page as many of your potential customers.

3. A better internet experience.

There are many improvements made to the web-browsing experience every year. Companies like Google and Apple release new tools, features and extensions all with the intention of making web browsing better. Do you use a lot of passwords? Use a keychain tool that safely stores login information. Are you a Google services user? Google Chrome will help you maintain a cohesive experience across applications. Keep your browser up-to-date, and the internet is your oyster!

If you’ve been ignoring those update requests, take a minute and run the update. If you think your network security may already be compromised, then call the security experts at Great Lakes Computer to learn about the award winning anti-malware software we offer.

Learn more about our Data Security Product Suite

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