IT Support For Retail

Retail

Ensuring You Can Stay Focused on Customer Service

Great Lakes Computer has a long and successful history working within the retail
environment and understands the unique needs of retail operations, as compared to office or industry.

Our credentialed field engineers are experienced working within this domain (as well as within controlled environments like pharmacies and cash rooms) and will expedite repair to minimize disruption at the store. Our large local inventory of parts and replacement units ensures the repair is completed quickly.

An Intellectual Team

The team specializes in depot IBM POS systems repair as well as servicing NCR, Panasonic, Javelin, and Par point of sale products. Our longest tenured engineer has 35 years working with retail equipment. You will receive high quality, on-time repairs at extremely competitive prices on a variety of equipment (Base Units, Printers, Displays and Keyboards).

We support products that are both inside and outside the Manufacturer’s warranty period. Great Lakes Computer can even mix and match various depot repair options with onsite repair for critical units, keeping your business—and your budget—at peak efficiency.

Great Lakes Computer is happy to provide a free depot Point of Sale equipment repair program quote that satisfies your unique POS equipment and inventory.
Great Lakes Computer Corporation has been supporting our store environment for over eight years and I couldn’t be happier with our service. The quality and support we get from GLC is superb!!

– Mike Filbert
DISCOUNT DRUG MART

Testimonial

Client Feedback & Reviews.

Testimonial

Client Feedback & Reviews.

In 2014, we made one of the best business decisions to improve the day-to-day operations of Gundlach Sheet Metal Works, Inc. – we called Bob Martin of Great Lakes Computer Corporation and learned of the many IT services that Great Lakes Computer could provide for our Company. We contracted with GLC as our IT partner and they have since provided our Company desktop IT support, servers, backup solutions and so much more. Everyone at Great Lakes Computer has been amazing to work with and it is so great to know that we have such a knowledgeable and competent IT support team on our side!

– Mary Speer
Office Manager, Gundlach Sheet Metal Works, Inc.

GLC’s Total Care Support has eliminated the need of having to wait for an IT person to come to our office to correct any problems. I recently had a problem with installing a software package so I called GLC. They resolved the problem the same day. The response time is very timely and each of my users has the ability to complete and track their own support tickets.

– TOMMY NOVAK, VICE PRESIDENT
RAIL LOGISTICS INC

What We Do

Our Extensive Network Security Services.

Organizations are now compelled to complete comprehensive cybersecurity strategies to safeguard their systems, networks, and data from the relentless onslaught of cyber threats, ensuring the protection of privacy.

Manage

Our Managed Services provide an efficient and affordable way to keep your hardware at peak function and your software up-to-date all while preventing costly downtime.

Secure

2018 brought a 350% increase in ransomware attacks and a 250% increase in  business email compromise (BEC) attacks.

Maintain

Our experts repair and maintain your IT equipment, new or old, with better service than your OEM. We help you get the maximum life from your IT.

Services

Our Extensive Network Security Services.

Our suite of IT support services help professional services organizations –including accountants, lawyers, financial advisors and insurance agencies address these challenges by removing the time drain associated with IT problems. Every minute you spend on IT support related issues robs you of of the time needed to move your business forward. We can help you manage, secure and maintain your technology assets.

Manage

Our Managed Services provide an efficient and affordable way to keep your hardware at peak function and your software up-to-date all while preventing costly downtime.

Secure

2018 brought a 350% increase in ransomware attacks and a 250% increase in  business email compromise (BEC) attacks.

Maintain

Our experts repair and maintain your IT equipment, new or old, with better service than your OEM. We help you get the maximum life from your IT.