Healthcare

Services

Healthcare IT Support

Great Lakes provides IT Support for a variety of facilities in the healthcare industry, including small hospitals, dental labs, and single and multi facility medical practices.

Understanding the HIPPA guidelines is key to successful support for the healthcare industry. We are proud to announce we are a verified vendor at Medzo, Vendormate’s healthcare storefront. Visit us HERE today for more information.
GLC’s Total Care Support has eliminated the need of having to wait for an IT person to come to our office to correct any problems. I recently had a problem with installing a software package so I called GLC. They resolved the problem the same day. The response time is very timely and each of my users has the ability to complete and track their own support tickets.

– Scott Radcliff
CEO, Home Instead Senior Care

Dental Services Group has 24 locations spread across the United States. Our Information Technology team was looking for a cost effective and customer focused national partner to help us manage our fleet of printers. We used to spend time troubleshooting things like paper feed issues, paper jams, and general printer issues. This took valuable time away from our team when they should have been concentrating on producing for our customers. John and the team at Great Lakes have been customer focused. If we have an issue with a printer, we pick up the phone and speak with a friendly Great Lakes employee within a few seconds. Great Lakes’ network of tech is able to come on site to any of our facilities and keep our fleet of HP LaserJet printers running smoothly and efficiently. By intelligently monitoring our printers in the background, Great Lakes can proactively send out toner for our printers before their current cartridges are empty. This has also almost eliminated printer related calls to our internal Help Desk.

– Steve Johnson
Systems Director, Dental Services Group

Testimonial

See what our Healthcare Customers have to say:

Testimonial

See what our Healthcare Customers have to say:

GLC’s Total Care Support has eliminated the need of having to wait for an IT person to come to our office to correct any problems. I recently had a problem with installing a software package so I called GLC. They resolved the problem the same day. The response time is very timely and each of my users has the ability to complete and track their own support tickets.

– Scott Radcliff
CEO, Home Instead Senior Care

Dental Services Group has 24 locations spread across the United States. Our Information Technology team was looking for a cost effective and customer focused national partner to help us manage our fleet of printers. We used to spend time troubleshooting things like paper feed issues, paper jams, and general printer issues. This took valuable time away from our team when they should have been concentrating on producing for our customers. John and the team at Great Lakes have been customer focused. If we have an issue with a printer, we pick up the phone and speak with a friendly Great Lakes employee within a few seconds. Great Lakes’ network of tech is able to come on site to any of our facilities and keep our fleet of HP LaserJet printers running smoothly and efficiently. By intelligently monitoring our printers in the background, Great Lakes can proactively send out toner for our printers before their current cartridges are empty. This has also almost eliminated printer related calls to our internal Help Desk.

– Steve Johnson
Systems Director, Dental Services Group