IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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Data SecurityWe have all done it.  Some time between meetings, stop at Starbucks and get some work done.  Check email while you are waiting for your flight at the airport.  Or even shelling out the $30 to connect on the plane during that cross country flight for a sales meeting to finish that presentation or send the contract after a successful sale on the way home.

And while the warning comes up that it is not a secure network and your data may be vulnerable, or even checking the box that we agree we won’t hold Panera responsible for any data theft while on their free wi-fi over lunch, we choose to take the risk for the convenience.

I recently read the article on Dell’s Tech Page One “How safe is your data while flying?” which got me thinking: People need to be made more aware of just how open their data is on public networks.

“That means credit card and personal information is vulnerable to phishing or even “spear phishing” attacks where thieves try to persuade you to hand over valuable information with a legitimate looking email.  (Companies should) use encryption on their devices, such as a free service like Tor, or a virtual private network (VPN), along with Electric Frontier’s HTTPS Everywhere. If you’re not using any type of encryption service like Tor or a VPN, your data can be stolen.”

Risk Analysis:  Data Security

At the very least, do a risk analysis for yourself.  Perhaps you don’t store a lot of sensitive, potentially valuable information on your laptop, or you don’t make purchases online when on a public network.  In that case, a strong antivirus and anti-malware program on your machine, coupled with smart internet use, will suffice for you.

But if your laptop houses sensitive company data, such as customer account information if you are a financial institution, then having that compromised over a public network can cause some serious issues for you and your company.  Deploying a company wide VPN strategy, with security and strong encryption tools in place, will be key.

Learn more about our Data Security Product Suite

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