IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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Internet SecurityThere are lots of ways that hackers can get to you. They can find you on public wifi, access data through your smartphones, and send you infected emails. But the easiest route they can take is the internet, via simple web surfing. With one click of a mouse, you can end up on an infected site unknowingly, giving cyber criminals a back door to your data. But Google is trying to help. Here’s an article, from Network World, that tells us just how Google is doing it.

Google is now providing more information to website owners whose online properties are temporarily blocked as unsafe by its Safe Browsing technology as a way to help them fix the identified problems faster.

Google Safe Browsing is a technology used by Google’s search engine, the Google Chrome browser, Mozilla Firefox, Apple Safari, and Android to steer users away from websites that host malicious or deceptive content.

On the back-end, Google uses robots to scan the web and build a list of websites that host malware, harmful downloads, or deceptive ads and pages. Software developers can then plug into an API to integrate this list into their own applications.

The problem is that many websites hosting malware or bad ads don’t do so intentionally but were hacked by attackers. The owners of those websites can ask Google to rescan their properties and have them removed from the Safe Browsing blacklist once the security problems have been corrected.

Webmasters are encouraged to proactively register their websites in the Search Console even if those websites have never been affected by a security issue. This will save them time when something does happen because Google will send notifications through the service as soon as Safe Browsing detects a problem.

Google estimates that more than a billion users are protected by its Safe Browsing technology, and more than 60 million of them encounter Safe Browsing warnings on a weekly basis. As of May, webmasters took around 60 days on average to clean their websites once they were notified of a compromise, according to Google’s data. This is an improvement from a 90-day average response time in May 2015.

Maintaining your network security should be your number one priority. If you think you may be a victim of malware, the computer techs at Great Lakes Computer can help. We can remove existing issues, as well as set you up with a robust antivirus program to protect you in the future.

Learn more about our Data Security Product Suite

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