IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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managed printWe’re almost to the halfway mark in the fourth quarter of our business year. This is a great time to assess your business operations and make plans for the upcoming year. Here are some tips on how you can become more efficient in the new year.

Identifying wasteful or inefficient processes is a great place to start, and printing is almost always one of these processes. Are all of your printers being used to capacity? Or are you paying to run and maintain individual printers for individual employees? Paying for supplies for many smaller units used seldomly can be far more costly and wasteful than a centralized machine with a higher capacity. 

Do you know who is doing the printing? Are some employees printing excessively and unnecessarily? Document management software can be a powerful tool to help you assess who is printing and how much. 

A Managed Print Provider can help you identify waste and reduce it. Outsourcing your print management can save you up to 30% in print-related expenses, and even more in other ways. 

What to Expect from an MPS Provider

Below is what you should expect from a Managed Print Service provider:

  • All inclusive plan: everything is included except the paper (i.e. toner, maintenance kits, all parts, labor, etc)
  • “Per page” billing, which means how much you pay per month will depend upon how much you print
  • Preventative printer maintenance
  • Automated print supply ordering and trouble notification
  • Your printers are monitored remotely, catching problems early and resolve them more efficiently. Items to monitor include: the toner level of a printer, any errors that are generated, and page count.
  • Detailed reports with information that gives you a better overview of your print operations, plus insights as to how you can further reduce your costs.

What Benefits does MPS Provide?

These are the benefits you should experience with an MPS:

  • Lower print costs with up to 30% savings on overall printing costs
  • Less IT involvement with printing problems
  • Precise management of print resources to control and reduce print cost

Download our Managed Print Brochure

What Companies would Benefit from MPS?

Any small to midsize business with printing needs can potentially benefit from Managed Print Services.  Law firms and healthcare facilities with a high demand for printing needs, or companies with multiple locations and varied print environments who find it hard to maintain a control over tend to benefit the most from this service.

View a case study on how Dental Services Group benefits from MPS

Great Lakes offers a free print cost analysis to determine if Managed Print is right for you.  What can it hurt?  Get the free analysis and see if you can save money on your print budget.

Schedule Your FREE Print Assessment 

 

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