IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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Data SecuritySpammers rely on catchy headlines and enticing offers to get users to click their emails. While not all spam messages contain malicious content, many do. Most email users are aware of the data security dangers of spam, but don’t give it much thought. Our email clients can generally detect most of it and automatically sweep it into the spam folder, to be automatically deleted every couple of days. However, not everything that goes in that folder is actually spam. And sometimes spam can get through. Here are a couple tips from PCWorld on how to deal with spam in a more proactive way.

1. Train your filter

When you find spam in your inbox, don’t just delete it. Select it, and tell your mail client that this particular message is spam. How you do this depends on your client. For instance, if you’re using Gmail’s website, click the Report spam button in the toolbar (the icon looks like an exclamation point inside a stop sign).

You also need to train the client about your false positives. Once a day, go through your spam folder looking for messages that don’t belong there. When you find one, select it and tell the client that it made a mistake. In Gmail, you click the Not spam button.

If your mail client is halfway decent, it will learn from these mistakes…but only if you train it.

2. Never respond to spam

If you recognize something as spam before you open it, don’t open it. If you open it and then realize it’s spam, close it. Do not click a link or a button, or download a file, from a message that you even remotely suspect is spam.

If you opened a spam because it appeared to be coming from a friend or co-worker, contact them immediately and let them know that their account has been compromised.

3. Hide your email address

The more people who have your email address, the more spam you’re going to get. So keep your address close to your chest.

Don’t publish it on the web unless you absolutely have to. And if you have to, use a different address for that purpose.

Use disposable email addresses when you’re not comfortable sharing your real one.

4. Use a third-party anti-spam filter

Most of the major security suites come with an anti-spam filter that can augment the one on your client – but only if that client is local. In other words, they can work with Office’s Outlook program, but not with Outlook.com.

5. Change your email address

This is a very drastic option, but if you’ve responded to spam in the past or haven’t hidden your address, and are therefore overloaded with spam, it may be your best option.

Of course you’ll have to inform your legitimate contacts about the change, and you’ll probably have to keep both addresses for a few months. But once you can get rid of the old address, your spam count should plummet.

If these tips are too late and you’re already a victim of some malware downloads, call the tech experts at Great Lakes Computer to help.

Learn more about our Data Security Product Suite

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