IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

Antimalware efforts: the importance of early detection

Anti MalwareSmall- and medium-sized businesses utilize a variety of methods to promote computer protection. From firewalls to carefully assigning permissions only to users who actually need them, data loss prevention usually consists of a multi-tiered approach. Ideally, this type of layered approach will completely prevent the intrusion of malware and viruses into the systems a business depends on. Unfortunately, however, the reality is that some malicious software will find its way past a firewall. The key to preventing damage to the company’s computers and the data they house can then be summed up in two words: early detection.

Scanning software is instrumental in these early detection efforts. Noticing the presence of viruses,worms, bots, Trojans, and other forms of malware before true damage can be done is a central tenet of data loss protection – along with, of course, a robust system of backups so that data recovery can proceed if the worst case scenario comes to pass.

Early detection: two types of scanning

A strong antimalware system needs to be able to perform two types of scans: event-based and scheduled. Early antivirus programs generally only used the latter approach. Users could configure the software to perform targeted or full-system scans at pre-determined intervals. While this certainly did help to catch viruses, it cannot really be considered “early detection,” not even if the scans are configured to run every day. This is because during the interim between detection scans, many viruses had plenty of time to wreak havoc on a system, performing actions such as reassigning permissions, harvesting data for useful information such as credit card numbers or passwords, or even erasing huge sections of the hard drives attached to the computer.

True early detection requires scans that are triggered by system events. Instead of accepting all email and scanning it later, for example, the arrival of an email will immediately cause the system to scan incoming files. If a problem is detected, the email can be instantly quarantined, which in most cases will keep the virus or malware attached to it from being able to cause damage to data or systems.

It’s Time for a System Audit

Are you concerned your AntiMalware and Data Protection measures are out of date or need to be more robust?  Take advantage of Great Lakes Computer’s FREE OFFER for a proactive review of your computer network systems and security.  Gain the knowledge you need to be able to manage your system’s integrity and security.

If you would like to learn how we can help please contact us sales@grlakes.com