AS/400 Maintenance and Repair

We can repair your IBM AS/400 cost-effectively and efficiently.

  • Tired of paying big bucks to cover your AS/400?
  • Do you want to protect your AS/400 against costly hardware problems?
  • Looking for money in your budget for other projects?
  • Are you a small business owner looking to SAVE MONEY on your fixed price maintenance contracts?

With our unique maintenance programs , we can protect your data, your infrastructure, and GUARANTEE uptime while saving you money. You don’t need to pay for the high priced manufacture service agreements. Our maintenance contracts will save you 50%. Put us to the test with your AS/400 and IBM Midrange systems!

Our maintenance plan offers coverage for the following systems:


AS400 9406-810, 9406-720, 9406-250
IBM iSeries 9405-520 (i5 product series)
IBM pSeries 9110-51A (p5 product series)
RS6000 7015, 7026


Tape Drives and Libraries
IBM 7208, 3584, 3590


Typically high-volume, high-speed impact printers
IBM 6400, PRINTRONIX, Tally-Genicom
managed it service

IBM AS400 and Other Legacy Systems Response Times

Great Lakes Computers offers a variety of response times to suit your budget and business uptime needs.

  • PRIORITY 1 – TOP PRIORITY 24 X 7 coverage – (2 hour response // 4 hour repair)
  • PRIORITY 2 – HIGH PRIORITY 24 X 7 coverage – (4 hour response // 8 hour repair)
  • PRIORITY 3 – STANDARD Monday thru Friday (8X5 coverage) – (8 hour response // 24 hour repair)
  • PRIORITY 4 – LOW Monday thru Friday (8X5 coverage) – (24 hour response // 48 hour repair)

Why Choose Great Lakes Computer?

  • Local technicians that are familiar with your account and equipment
  • Local parts inventory
  • Automated remote fault monitoring software (24×7)
  • Technical Support help-desk available
  • Reduce your “FIXED COST” of maintenance

Request a Quote for AS/400 Maintenance

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IBM I and Power Series OS400 Upgrade Services

We are also able to offer Operating System release level upgrades. Many companies require their operating systems to be upgraded at some time in their life cycle but often see it as a very daunting task.

In recent years, many business have had to make very hard choices on their head count and as a result may not have the experienced and specific system specialists available any more. This ultimately results in the tasks that need to done being put off or even shelved. Our experienced IBM AS400 specialists can help fill that void.

Our Operating System upgrade service is a 3-step process with only a few mandatory requirements required by us to provide it. Our first step is to check the current condition of the system and liaise with you to confirm that any 3rd Party software running on it is upgrade compatible. Once confident in that, we perform a SAVSYS. Stage 2 is check the  TF levels and ensure that they are all up to date and also update where necessary, then perform a further SAVSYS. The final stage is to perform the Operating System Upgrade install. Once completed, we check the system to ensure that everything is running as it should be.

We offer very competitive rates for this type of work from our highly skilled and experienced staff.