IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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Data BreachThe news of the Anthem BC/BS data breach spread fast. Faster than Anthem seems to be responding to clients about it, unfortunately. But not as fast as the attackers have started to use the information stolen. Reports have already surfaced of phishing emails from the attackers to victims.

There is a lot of advice being offered by everyone (except Anthem) on what should be done. Perhaps it is out of embarrassment – How could one of the largest health insurance providers have all that information un-encrypted and stolen? They have put together a FAQ for customers, but it is void of much information, and seems to indicate it will be weeks before customers are notified of steps they should take to protect themselves.

In the meantime, there are many websites offering advice, from monitoring your credit reports, to freezing your credit, to watch for fraudulent filing of your income taxes. All of this is very scary. But the most bone-chilling of them all comes from the advice at www.pcworld.com:

Monitor your children
Kevin Duggan, CEO of Camouflage Software, says, “Anthem should be of interest because of who will likely bear the brunt of the damage: young children and the elderly.”

Children in particular don’t actively use credit or apply for loans, so they’re less likely to discover fraudulent activity. Duggan points out, “a five-year-old child today will not likely realize their credit has been destroyed by fraudulent activity until it comes time for them to use it to apply for student loans in about 13 years.”

This Experian site contains a lot of helpful explanations and information about how to manage and protect a minor’s credit history. The challenge is that there is nothing to monitor until or unless the child has a credit history, and according to Experian there are reasons that you would not want to preemptively establish and freeze a credit history in your child’s name.

In any case, you have everything to gain by checking regularly to make sure no credit history has been created using your child’s Social Security number.

Have concerns about your company’s security?

Don’t let your company become another victim of attackers like Anthem.  Call the security experts at Great Lakes Computer for advice and information about our Data Security products for your business.

Learn more about our Data Security Product Suite

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