IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]Printer InkPrinting can be costly. There have been theories that printer manufacturers don’t utilize the full ink tank, and cause you to replace your ink prematurely. From this, stemmed a new business, ink cartridge production and refilling. People willing to risk using non-branded ink cartridges have been doing so for years, much to the printer companies chagrin. HP has released a new firmware update that will put that practice to an end for HP owners. Here’s more to the story from the BBC:

HP said that during its last firmware update, settings had been changed so HP printers would communicate with only HP-chipped cartridges.

It also said some devices already had the functionality built-in.

HP said such updates were rolled out “periodically” but did not comment on the timing of the last installment.

“The purpose of this update is to protect HP’s innovations and intellectual property,” it said in a statement.
It has angered some of its customers as HP branded cartridges are notably more expensive than unofficial brands.

The HP OfficeJet, OfficeJet Pro and OfficeJet Pro X printers are affected.

Chipped cartridges filled with alternative ink would still work, HP told the BBC. It said: “These printers will continue to work with refilled or remanufactured cartridges with an original HP security chip. Other cartridges may not function. In many cases, this functionality was installed in the HP printer and in some cases it has been implemented as part of an update to the printer’s firmware,” it added.

Third-party cartridge makers are already working on new technology to circumvent this hiccup. As a Managed Print Provider and printing maintenance experts, Great Lakes Computer can help you with all your supply ordering and printer maintenance so you won’t have to deal with issues like this.

Download our Managed Print Brochure[/vc_column_text][/vc_column][/vc_row]