IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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Internet of ThingsThe Internet of Things (IoT) might sound like another useless buzz word, but it’s a very real concept that is becoming a bigger part of your life every day. The interconnectivity between a huge range of objects has the power to change our society for the better, but it also presents many risks from connected devices that can be exploited by malicious hackers.

In Part 1 of our 2 Part Blog, we told you about the beauty to be found in the IoT. In Part 2, we’ll tell you about the inherent risks of unlimited interconnectedness – the Beast of the IoT. The brave new world has had huge implications for individuals, businesses, and society and has reinforced the need for robust safety protocols in network security and consistent vigilance.

Risks for People

There is a high degree of risk inherent in allowing your everyday objects to receive and transmit information. We don’t just mean your phone either – your activity tracker and bluetooth speakers are just the beginning of your integration into the IoT. Two researchers recently proved that anyone with a network device could hack into and disable the brakes of Jeeps. Other risks to individuals include identity theft and interference with healthcare devices, home appliances and security systems.

Risks for Businesses

Enterprise businesses that use a lot of software to organize client data, complete orders and track information are definitely at network security risk if the IoT isn’t secure. Service vehicles, heavy equipment, buildings, storage systems, shipping containers and more could prove to be points of infiltration. BYOD work environments also open your company up to a host of risks – the devices themselves may have security, but they are likely connected to personal, unsecure devices as well.

Risks for Society

For society as a whole, the risks are also clear. Hackers may be able to take control of many “things” that we now take for granted as secure. For instance, traffic lights may become unreliable if hackers access them and switch from red to green at unsafe moments, warns the FBI. Power plants may become unstable centers of possible destruction. Any device – from phones to televisions – could be hacked into and used to take pictures, assuming it had camera capability. This could create security threats of global proportion.

Of course, these things are still very unlikely, but they’re good to be aware of. If you’d like to keep up to date on the latest tech tips, follow the Great Lakes Computer blog. Great Lakes is a Managed IT services company that provides IT Help desk support, managed print services, network support, network design, backup and recovery, data protection and PC/Printer repair services. Our expertise shines through everything we do here in Cleveland Ohio, and we would love to help you learn more about how to be safe in today’s world. All you have to do is get in touch.

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